Manager, Revenue Management
10万以上
停止招聘
发布于 2023-08-28
Manager, Revenue Management
10万以上
上海 | 5年以上 | 本科 | 招1人
停止招聘
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职位描述

This role can be based in Singapore or Shanghai


PRIMARY OBJECTIVES:

To actively contribute to the company vision of making holiday dreams come true by assisting with the implementation revenue & distribution strategies and tacts for Wyndham Hotels & Resorts (WHR). This role will hotels achieve and where possible exceed revenue targets as budgeted for each property, with a primary emphasis on hotel occupancy & room rate. The role will serve WHR Revenue Management Service participating hotels and assist Regional Revenue Management teams by monitoring compliance to established Revenue Management Policies and Best Practices. 

 

PRINCIPAL RESPONSIBILITIES (include but not limited to):

Proactively maintain knowledge and understanding of global WHR Revenue Management and Distribution strategies, tactics, initiatives, systems, and processes

Help managing, applying, or maintaining effective yield management, rational pricing, and healthy market mix

Understand and guide properties or local revenue representative in the rate loading process, RFPs and promotions. Ensure that rates are loaded according to Brand Standards. Assist properties in ensuring that existing negotiated accounts are represented in Lanyon.

Assist with the management and maintenance of accurate inventory, rates, availability, and restrictions

Internally assist regional managers in the revenue management process for complex properties

Assist with the management and distribution of rates through various channels and systems e.g. Wyndham Hotels & Resorts global CRS, booking engine’s, channel managers & extranet sites

Help monitoring/enhancing hotel yield management on 3rd party websites e.g. Booking.com, Expedia, Agoda, etc

Lead calls with the property and or local revenue representative to go over production and performance reports such as Smith Travel or Fairmas and other information as needed to adequately review Mix of Business as well as Market Penetration on a regular basis or as necessary.

May include assignment of specific hotels for review and analysis

Assist with the Datapack set up of pre-opening RM Serviced properties

Help managing campaign activities processes (pre, during, and post)

Oversee campaign company’s balance distribution strategies and work collaboratively with hotels and teams to implement and manage

Help troubleshooting availability, rate, and inventory disparities and providing strategic and technical support to hotels

Help in the preparation and implementation of solutions, tools, procedures, audits, and processes

Prepare accurately the adhoc or regular revenue management and distribution reports and analysis

Perform revenue management analysis; to maximize the revenue of the properties and ensure competitiveness in the market

Participate actively in business meetings/calls

Provide support & ongoing training for stakeholders as required

Communicate strategies and procedures to other departments as required

Carry out other tasks as may reasonably be requested by the Regional Director Revenue & Distribution and Senior Director Revenue, Sales & Marketing

Ensure confidentiality of property rates, contracts, and client information during and post-employment

Display a Count On Me! Service to all internal and external parties

Display innovation through inspiring, creating and improving processes and products.

Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise

Display leadership values by ensuring effective communication and respecting your peers and managers

Support others within the team and empower each other wherever possible

Effectively carry out the above duties and make sound decisions in the best interest of the company with minimal assistance

 

KEY POSITION CRITERIA:

Ability to work with other divisions & managers within the company

Ability to effectively communicate both verbally & in writing

Ability to determine areas within the business that can be improved upon in order to achieve effective yield and collaborate with relevant teams to implement

Confidence and leadership in role to put forward new initiatives and strategies that will improve on each hotels performance

Exceptional attention to detail

An understanding of the Hospitality & Hotel Industry

Advanced skills in Microsoft Word, Excel and PowerPoint.

Familiarity with BI tools is preferred

Ability to work autonomously

Excellent time management, organization & presentation skills

A Team player, willing to be flexible in tasks and hours worked as the role and deadlines require


其他要求
语言能力:英语-熟练
计算机能力:精通
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公司地址
上海市虹口区公平路19号上海外滩悦榕庄
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上海市虹口区公平路19号上海外滩悦榕庄
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