job overview职位概述
· •Provide administrative and service support to the Banqueting Manager by responding to inquiries for banquet space in a timely and efficient manner. Provide follow up in an effort to convert inquiries to confirmed business, and attend to the delivery of clients’ requests of their banquet event
为宴会经理提供行政和服务方面的支持,及时有效的对有关宴会场地的询问予以回复。跟进线索将询问转化成落实的业务,为客户对宴会活动的要求提供服务。
At Holiday Inn we want our guests to relax and be themselves which means we need you to:
· Be you by being natural, professional and personable in the way you are with people
· Get ready by taking notice and using your knowledge so that you are prepared for anything
· Show you care by being thoughtful in the way you welcome and connect with guests
· Take action by showing initiative, taking ownership and going the extra mile
在假日酒店®,我们希望宾客能尽情放松、做回自己,这意味着我们的团队成员要做到:
· 展现真我:在与他人接触时真实自然、形象专业、积极乐观
· 时刻准备:注意观察周围的事物,运用自己的知识,做好应对任何事情的准备
· 体现关爱:对宾客关切周到、热诚欢迎并与他们心意相通
· 积极行动:积极主动、尽职尽责并且要多做一步
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Proficient in the use of Microsoft Office
精通微软办公软件
· Ability to type at least 45 words per minute
每分钟的打字速度为45个字
· Good writing skills
良好的写作技能
Qualifications –
学历
· Diploma in Business Study, Sales & Marketing or related field.
具有酒店管理或相关的大专学历
Experience –
经历
· 2 years related experience or an equivalent combination of education and experience
2年相关工作经历,或与此相当的教育和相关工作经验结合的背景。
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