• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 尽炫自我
• 成功的开始
• 参与的机会
• 成长的空间
• 自我的空间

一、工作检查   Work Check
确保所有前台员工的日常工作根据拟定的程序和标准进行。  
                                       
Ensures that the activities of all Front Desk staff are performed on the basis of established procedures and standards.

监察每天的到达客人名单，记录下贵宾客人和其他特别指示或要求并根据要求完成。  
                   
Checks list of arrivals for the day, takes note of VIPs and other special instructions and requests and implements them.          
                                                      
将客房部的房态报告与前厅部的比较，一旦有任何差异通知宾客服务经理。       
                 
Reconciles room status report of Housekeeping with that of Front Office, advises guest service  manager of any discrepancy.         
                                                                 
评估下属的行为表现，如有必要主动作出相应的行动计划。

Evaluate subordinate behavior, such as is necessary to make corresponding action plan.    
          
与夜间安全负责人密切合作并检查一切安全设施。          
                                                           
Works closely with the night security officers on duty and co-ordinates closely on anything which necessitates their presence.
二、日常工作   Routine
与客房部密切合作留意客人的房态，适当操作房态系统        
                                       
Co-ordinates closely with Housekeeping in keeping-up with the status of the guest rooms; maintains proper functioning of room status systems.       
                                  
向客人推荐酒店的服务和设施。

To recommend the hotel services and facilities    
                                           
邀请新会员的加入。
 
Invite new members to join                
                                                   
时常与员工沟通，建立良好关系。

Often communicate with staff, the establishment of good relations.
 

银川国贸中心假日酒店是洲际酒店集团中一家国际化的商务型酒店，于银川市中心，交通便利、地理位置优越、周边拥有若干商务及金融服务设施。酒店拥有392间优雅的客房，拥有祥龙苑中餐厅、全日餐厅、特色面食餐厅及多功能会议室，健身房、水疗中心等服务设施一应俱全。自2011年开业以来，我们300余名员工，每年为超过数以万计的客人创造美妙的入住时光。