job overview职位概述
•To record and process all reservation inquiries made by phone, fax oremail efficiently and accurately and converted to sales where possible to meethotel targets.
对所有通过电话、传真或电子邮件进行的预订询问进行高效准确的记录和处理,并在情况允许时转化为成功的销售,最终实现酒店的目标。
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
•Demonstrated ability to interact with customers,employees and third parties that reflects highly on the hotel, the brand andthe Company.
具有完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
•Problem solving and organizational abilities.
具有解决问题和组织能力
•Proficient in the use of computer
精通计算机操作
•Able to read and write English
能够读写英语
Qualifications –
学历
•High Schoolor Vocational Certificate in Hotel Management, Business Administration, orrelated field.?
具有高中或酒店管理,商业管理或相关领域的职业证书。
Experience –
经验
•1 year relatedexperience or 6 months experience in reservations/front office or an equivalentcombination of education and experience.
1年相关的工作经验或6个月预订部或前台经验包括管理经验,或与此相当的教育与工作经验结合的背景。
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