• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 尽炫自我
• 成功的开始
• 参与的机会
• 成长的空间
• 自我的空间

·     以支持和灵活的态度与其他宾客服务员和凯悦员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Worksclosely with other Hosts and Hyatt Placeassociates in a supportive and flexible manner, focusing on the overall successof the hotel and the satisfaction of hotel guests.
·     以支持和灵活的态度及“团队协作”精神与其它部门合作。
Worksin a supportive and flexible manner with other departments, in a spirit of “Wework through Teams”.
·     按照要求维持所有设备和客用品的标准库存量。
Maintainspar stocks of all equipment and guest supplies as required.
·     热诚欢迎所有到达凯悦嘉轩/嘉寓酒店的宾客。
Welcomesall guests to Hyatt Place ensuringa warm welcome.
·     办理入住和退房程序，包括核对宾客付款细节、上传客户资料至公安系统及分配房间。
Performscheck in and check out procedures by verifying guest payment details,registering the guest with the Public Security Bureau and assigning a room.
·     帮助每一宾客了解熟悉酒店服务和设施。
Assistseach guest to become familiar with the hotel services and amenities.
·     按照酒店各个区域内的运营要求履行宾客服务员的职责。
PerformsHost duties as requested and required due to operational needs in all areas ofthe hotel.
·     保证宾客满意度调查（HySat）得分达到或超越公司目标。
Ensures that Guest Satisfaction Survey (HySat)score is achieved or exceeded the corporate target.
·     通过礼貌有效的方式处理所有客人及内部客人的投诉和要求，并确保问题得到圆满解决。
Handlesall guest inquiries in a courteous and efficient manner, following through tomake sure problems are resolved exceeding expectations.
·     与客人及同事建立起积极的交流互动并保持良好的工作关系。
Maintainspositive guest and colleague interactions with good working relationships.
·     通过维持与宾客的良好关系建立友好氛围。
Establishesa rapport with guests maintaining good customer relationships.

银川国贸中心假日酒店是洲际酒店集团中一家国际化的商务型酒店，于银川市中心，交通便利、地理位置优越、周边拥有若干商务及金融服务设施。酒店拥有392间优雅的客房，拥有祥龙苑中餐厅、全日餐厅、特色面食餐厅及多功能会议室，健身房、水疗中心等服务设施一应俱全。自2011年开业以来，我们300余名员工，每年为超过数以万计的客人创造美妙的入住时光。