•Responsible for following and understanding all Kempinski Policies & Procedures.
负责跟进及理解所有的凯宾斯基政策及程序
•Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct.
表现专业及和谐的风格并符合凯宾斯基的行为准则
•Responsible for ensuring that all guest or credit card queries are handled promptly (within 24 hours) and professionally.
负责确保所有的客户或信用卡问题在24小时内得到专业的解决
•Responsible for developing and maintaining relationships with regular clients.
负责发展及维护常客关系
•Responsible for preparing and conducting monthly credit meetings.
负责准备及主持月度信贷会议
•Responsible for reviewing and making recommendations on all credit request applications.
负责复核及为所有信贷申请做出建议
•Responsible for ensuring that all documentation is filed and in compliance with all polices.
负责确保所有文件的保存与政策一致
•Responsible for reviewing and understanding groups and catering contracts and the corresponding billing arrangements.
负责复核团队及宴会的合同与账单一致
•Responsible for reviewing Guest Ledger balance daily and bringing discrepancies to the attention of the FD Manager and Controller if not resolved.
负责每日复核住店客人余额,若有不能解决的差异需报告前厅经理及财务总监
•Responsible for writing off uncollectible accounts after having exhausted all options and obtaining proper approval.
负责按照适当的流程核销坏账,即使用所有的办法后仍无法收回的账务
•Responsible for collecting, recording and keeping track of all payments due including deposits. Making sure that reminders and statements are sent on time.
负责收集,记录并追踪所有的付款包含押金,确保提醒函和账单及时的发送
•Responsible for supervising, training and motivating the Credit department staff.
负责管理,培训及激励信贷部门员工
•Responsible for hiring, counseling, evaluating, scheduling, etc, of Credit staff.
负责信贷员工的招聘、咨询、评估及工作安排
•Responsible for performing any additional duties assigned by the Controller and assisting in other areas of Finance as needed.
负责财务总监安排的其他职责及在需要的时候帮助财务其他部门
•Responsible for communicating with Controller on any discrepancies or other potential problems.
负责与总监沟通任何有关发票或其他潜在问题的不符
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