• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 丰厚年终奖金
• 一流工作环境
• 众多外派机会
• 人性化管理

岗位概述Job Summary:
负责提供电话服务，并帮助完成客人要求(专职管家服务)。
To provide telephone services, answer Guest questions and co-ordinates guest requests  (“Butler Service”). 

职责义务Duties & Responsibilities：
1.遵循瑞吉酒店的政策和程序，礼貌地接听电话；
Answerall calls in the manner specified by the P&P of The St. Regis on a consistent basis.
2.负责准确及时地为客人提供个人化的叫醒服务；
Responsiblefor booking and placing of guest long distance calls correctly.
3.保持对产品与服务的高度了解以便于向客人解释和销售服务与设施，采取行动去完成客人的要求，解决客人投诉；
Maintain a high level of product and service knowledge in order to     explain and sell services and facilities to guests, follow up personally to resolve guest request, take appropriate action to resolve guest complaints.
4.完成你上级交待的其它任务。
Carry out other tasks as directed by your supervisors

岗位要求 Requirements:
1.有相关岗位工作经验者优先考虑。
Related working experiences is preferred.
2.具有良好的中英文口头和书面沟通能力。
Good oral and written communication skills in both Chinese and English.

坐落于亚龙湾令人渴慕的黄金海岸，绵延800米的白色沙滩和纯美海岸线烘托出酒店的非凡奢华。396间精心设计的客房和套房，包括28套配置豪华的超大海景别墅。4间招牌美食餐厅以及1间精致酒廊，卓越品质的餐饮体验吸引岛内外宾客纷至沓来。此外，铱瑞水疗是享受五星级丰盛康体体验的不二之选。