• 五险一金
• 带薪年假
• 岗位晋升
• 包吃包住
• 人性化管理
• 结构化培训
• 节日礼物
• 补充医疗保险
• 集团免费房晚
• 健康周出游

Is accountable for overseeing Restaurant by providing leadership and overall supervision to staff while ensuring a high standard of guest satisfaction while operating in the established budgets and goals.
带领和监督餐厅员工的工作，确保餐厅的日常运营，并达到公司的预算和目标。

Duties and Supporting Responsibilities:
1. The F&B
Manager reports to the Assistant Director or Director of Food and Beverage and
supervises the F&B staff.
2. Provide
leadership and support for Restaurant and Bar colleagues.
3. To liaise with the
Training Manager on departmental learning and development needs. 
4. Meet and
greet all VIPs and influential clients and ensure there is follow-up on all
discussed details.
5. Maintain a
team of well-trained and motivated colleagues to deliver a high level of
service according to Group’s and international luxury hotel standards.
6. To encourage
proactive, efficient, and effective inter-departmental communication to promote
a climate of teamwork and enthusiasm.
7. To ensure
customer satisfaction from arrival to departure in accordance with the
standards and procedures manual and the Legendary Quality Experience (LQE) as
well as our MO PILLARS.
8. Identify
areas for improvement in service and food & beverage quality by reviewing
various service quality audit reports, guest comment cards and guest incident
reports, and formulate action plans.
9. Plan menus,
prices and promotional events for Restaurant and Bar in order to maximize
revenue generating opportunities.
10. Create side
work schedules for all positions. Ensure compliance and follow through.
11. Ensure profitability,
efficiency and creativity in the Restaurant and Bar.
12. Train,
evaluate and schedule of Restaurant and Bar colleagues in accordance with the
standards of the company policies and guidelines.
 
Job Requested:
1. Minimum 5 years food &
beverage working experience in luxury hotel of which at least 1 year in a
similar capacity.
2. Ability to focus attention
on guest needs, always remaining calm and courteous.
3. Ability to work cohesively
as part of a team.
4. Works well under pressure
in a fast-paced environment.
5. Highly responsible &
reliable.
6. Strong interpersonal and
problem-solving abilities.
7. A proven track record of
success in a similar role, showing you have the capability to build customer
loyalty and guest satisfaction, delivering, profit and controlling costs.

广州文华东方酒店之旅       
文华东方酒店集团为一家屡获殊荣的酒店投资及管理集团，经营全球享负盛名的酒店、度假酒店及酒店管理式住宅。广州文华东方酒店位于广州市天河中央商务区核心地段，毗邻享负盛名的太古汇。广州文华东方酒店提供广州城中宽敞的酒店客房体验。酒店233间客房和30间套房传承了文华东方酒店品牌精致典雅的经典风格，由季裕棠设计师事务所 (tonychi
studios) 设计，揉合了传统东方元素和“新中国”的现代特色。酒店的米其林二星粤菜餐厅江-由辉师傅主理、米其林指南入选餐厅悦铂尼、文华饼店和别具特色的 The Loft 酒吧为宾客提供了丰富餐饮选择。蝉联福布斯旅游指南五星水疗奖的水疗中心环境典雅舒适，是这座喧嚣都市中沉思遐想和探索发现的世外桃源。我们先进的健身设施包括装备齐全的健身房、户外恒温泳池和私人教练训练，无论是高强度运动还是轻量锻炼，健身中心都将为您带来理想的体验。宽敞的会议与宴会厅配有优质的科技设施，总面积达710平方米的宽阔气派的大宴会厅是城中宴会庆典的理想之选。       
作为蝉联数年的最佳雇主，我们提供一个关怀备至，激励进取的良好工作环境。我们珍视多元化，通过个性化的发展，鼓励您发挥最佳潜质，缔造您在集团内的事业成就。我们为您提供•年度最卓越公寓，2至3人间高级白领公寓，免费往返班车服务，免费员工健身房•具有竞争力的福利待遇和津贴•丰富的结构化学习机会•多姿多彩的员工活动•季度扇粉交流会，月度生日会•健康美味的免费员工餐•精彩纷呈的同事出游健康周•豪华暖心节日大礼包广州文华东方酒店公开招聘日•时间：每周四（法定节假日除外） 9:30 -
11:30am    2 - 5:30pm•地点：天河区天河路389号广州文华东方酒店地下一层人力资源部

































•可于当日携带身份证、个人简历及一张一寸照片至酒店面试。