Clean and maintain rooms, corridors and pantries according to set standards and procedures.
按照既定标准和工作程序,对房间、走廊和工作间进行清洁。
Replenish guest supplies in time.
及时补充客用品。
Efficient, accurate completion of customer service assigned by superior and meet guests ' requirements.
高效、准确的完成上级指定的对客服务并满足客人的要求。
Report damage or malfunction in rooms to superior.
向上级汇报酒店客房内的损坏或故障情况。
Ensure that the work area and equipment are good clean.
确保工作区域和设备得到良好的清洁。
Meet with superior and take on daily assigned tasks.
与上级会面并承担每日分配的任务。
Report and submit lost and found articles to superior immediately.
及时向上级汇报和上交客人的遗失物品。
Report guest complaints to superior immediately.
及时向上级汇报客人的投诉。
Report abnormalities and special events on floors to supervisor.
向上级汇报楼层的异常情况及特别事件。
Record room status in allocated section accurately.
准确记录在自己管辖区域内的房间情况。
Obey hotel’s health, safety and hygiene policy.
遵守酒店的健康、安全和卫生政策。
Adhere to personal grooming and hygiene standards.
保持个人仪容和卫生标准。
Attend meetings and training as required.
按要求参加会议和培训活动。
Required Skills 技能要求
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Experience 经验
Some housekeeping experience.
拥有一些客房工作经验
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