• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年度旅游
• 年底双薪
• 包吃包住

 
1.与酒店客人保持常规密切的联系,组织会议收集客人的反馈和建议.
Has regular and close contact with hotel guests. Organises meetings with guests to collect feedbacks and ideas
2.为经理们提供推荐和建议.
Makes recommendations and propositions to the managers.
3.确保客户体验项目(标准执行,内部调查,审查,社交媒体)的有效开展、使用以及理解.
Ensures that the Guest Experience Program tools (modules on standards implementation, internal surveys, audits, social media) are deployed, used and understood.
4.确保客户体验项目中各类工具所用数据的精确和连贯性。
Maintains the accuracy and consistency of data and information within the Guest Experience Program tools.
5.回复客人的评价以及跟进与客人的沟通.
Responds to guest comments and monitors correspondence with the guest.
6.与不同部门的经理沟通客户期望的分析和汇总以帮助他们保持最更新的持续改进行动计划。
Communicates his/her analyses and summaries of guests' perceptions to the various heads of department, to help them keep their continuous improvement action plans up to date.
7.确保所有部门以训练有素的专业态度提供和保持高质量的客户服务以体现酒店出色的整体形象
Ensures that all departments deliver and maintain a consistent guest service in a disciplined manner and thus convey an excellent overall image of the hotel. 

 苏州，这座扬子江畔的古城，精美的园林、雅致的江南建筑和2500多年的文化使它名扬天下，不论商务旅客还是度假人士，去苏州旅行都是他们心中的一个渴望实现的梦想。2010年9月开业的苏州万怡酒店是万豪国际集团旗下的万怡品牌首次进驻苏州市场，座落于苏州工业园区核心地段。262间配置卓越的客房，最新潮流的MoMo Café全天候餐厅，别具特色的大堂酒廊，设施完善的健身中心及室内游泳池，总共710多平米的会议及宴会空间，包括7间装备先进的多功能会议厅，尽显全新万怡风范。"清新怡人服务"这里开始！我们始终遵循万豪的核心理念：“如果你悉心照顾好你的员工，你的员工就会悉心照顾好你的客人！”加入我们，让您的事业与苏州万怡酒店及万豪国际集团携手共进！在万豪国际集团您在公平对待的工作环境中将获得最大的成长机会。 An ancient city on the Yangtze River well known for its gardens, elegant architecture and more than 2500 years of culture, Suzhou is a business or leisure traveler's dream.  Opened in September 2011, Courtyard by Marriott Suzhou is the first Courtyard brand entered in Suzhou market, ideally located in the heart of Suzhou Industrial Park. 267 spacious hotel rooms with high-tech facilities, modern all-day-dining restaurant Momo Café, stylish lobby lounge, well-equipped fitness center and in-door swimming pool, total 710 square meters meeting and function space including 7 state of art multi function meeting rooms, all represent 'It’s a New Courtyard Way'. We always follow Marriott's philosophy, to provide sustainable career development opportunities, as well as competitive welfare and benefits. Find your world! We invite you to be our best. Marriott is an equal employer committed to employing a diverse workfore.