• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好
• 节日礼物
• 人性化管理

Job Responsibility
1. Participate in the preparation of the annual departmental operating budget and financial plans.
 2. Prepare and submit statistical, performance, and forecast analyses and reports as required.
 3. Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control.
 4. Use company systems and processes to maximize revenue. Develop plans to increase occupancy and ADR through walk-ins and up selling at the front desk.
 5. Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
 6. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
 7. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
 8. Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
 9. To be familiar with the customer's consumption psychology and focus on customer needs and guest satisfaction. Ensure that guest satisfaction data is analyzed and that plans are developed and implemented to achieve established goals.

 job requirements
1. Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
2. At least one year relevant working experience in this position.
 3. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
 4. Problem solving, reasoning, motivating, organizational and training abilities.
 5. Advanced innovation consciousness, marketing ideas and rich room management experience.

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