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岗位职责：
1·Attends to guest complaints, requests or inquiries regarding beverage and services.
关注客人关于饮料和服务的投诉，请求或询问。
2·Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks, discusses the same with the Manager.
保留合理的销售记录，在合适的记录本上记录客人投诉、解决办法及所涉及人员或设备，并与经理讨论。
3· Responsible for guest satisfaction and serving food and beverages.
负责客人满意度和餐饮服务。
4·Monitors and supervises flow of service at the assigned task.
监管和监督分配的任务的服务流程。
5·Briefs personnel on preparations, service and content of menu items.
指导人员做好准备、服务和理解菜单的内容。
6·Performs duties common to all waiters and other duties as may be assigned.
为所有服务员展示职责工作，如有安排，展示执行其他工作。
7·Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
向上级报告的销售记录，客人投拆、解决办法及所涉及的人员或设备。
8·Carry out pre-service duties and mis-en-place.
做好服务前的岗前职责和准备工作。
9·Ensure grooming and general appearance of talent conforms to Hotel standards.
确保人才的仪容仪表符合酒店标准。
10·Ensure adequate supplies of materials, and requisition for general supplies.
确保材料供应充足，并申请采购所需的物品。
11·Ensure all fixtures and operating equipment is in good working condition.
确保所有的设施和操作设备处于良好的工作状态。
岗位要求：
1·Good oral and written communication skills.
良好的口头及书面沟通能力。
2·Experienced in all aspects of restaurants service.
丰富的餐饮服务经验。
3·Hotel Restaurant Management graduate.
酒店管理专业毕业。
4·Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment.
至少1-2年酒店工作经验，至少一年国际品牌酒店工作经验。
5• Hard-working.
肯吃苦耐劳。
6• Responsible.
责任心强。
7.Male/Female.
男女不限。
国际联号工作经历：优先语言能力：英语-一般 中国普通话-熟练计算机能力：良好年龄要求：18-35岁 
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酒店业--国际高端酒店/5星级
500-999人
中外合营(合资．合作)
Our Brand 我们的品牌Launched in Paris, Pullman is a new upscale hotel brand for ACCOR, the international French Hotel Group.Pullman is a brand of international 5 star hotels and resorts dedicated to business travelers.雅高，来自于法国的一家国际化酒店管理集团。铂尔曼，发起于巴黎，雅高旗下的新高端酒店管理品牌。铂尔曼是致力于服务国际及国内商务旅行者和会议的国际五星级酒店及度假村的品牌。Our Hotel 我们的酒店Pullman Oceanview Sanya Bay Resort & Spa is located in the Sanya Bay area which is only 10 minutes from both the heart of the city and the Sanya Phoenix International Airport.The resort design is a mix of classical Chinese and South East Asian interiors. All the rooms boast breath taking views of the South China Sea and its surrounding hills, and the beach is right opposite the hotel with private access for in-house guests.The hotel features 467 well appointed rooms and suites as well as 8 luxury villas and 56 apartments. It has 6 restaurants and bars, a fitness centre and spa lounge. The banqueting facilities can accommodate over 600 guests for a seated dinner and we have 8 meeting rooms with the latest audio system technology.Join the Pullman Oceanview Sanya Bay, and open up your new frontiers.三亚湾海居铂尔曼度假酒店于2010年12月31日正式开业，坐落在美丽的三亚湾畔，仅需10分钟便可抵达三亚市中心和三亚凤凰国际机场，交通方便快捷。坐拥无限的南中国无敌海景，酒店共有467间中式及泰式风格豪华客房和公寓套房，8栋独立私家泳池别墅及56套奢华公寓，6个独具风情的餐厅和酒吧，4个户外泳池，1个健身中心和1个水疗中心和300米专属沙滩。千余平米的大宴会厅和8间独立小会议室均配备最新多媒体科技系统。欢迎加入三亚湾海居铂尔曼酒店,开启您的职业新境界。Our Benefits 我们的福利Pullman Oceanview Sanya Bay Resort & Spa will dedicate to provide good benefits for all staff三亚湾海居铂尔曼度假酒店致力为员工提供良好的福利待遇 Free Accommodation 免费食宿Carte Bienvenue 雅高员工全球优惠卡Public Holidays and Allowance 法定假期及津贴Social Insurance and Housing Fund 社会保险及住房公积金Well Equipped Staff Apartment 配套设施齐全的员工公寓Rich and varied staff activities and incentive system 丰富多彩的员工活动和激励制度Comprehensive Training System and Career Development Opportunity in Accor系统完善的培训体系及雅高集团内广阔的职业发展机会Interview Open Day: 10:00 AM-17:00 PM公开招聘日：每周一到五，上午十点至下午五点Interview Requirements ：Please come for an interview along with your resume, color photo with 1 inch, original ID and one copy, relevant certificates and copies. 面试要求：请前来面试者携带一份简历，一寸彩照，身份证原件及复印件，相关技能或学历证明。Hotel Address：158 Sanya Bay Road, Sanya , Hainan Province,China 酒店地址：海南省三亚市三亚湾路158号Contact Number：+86(0)898 8828 8888-7603电话号码：(0898) 8828 8888-7603Email: rita.lei@h7126.com电子邮箱：rita.lei@h7126.com
