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1、准时到岗,注意仪表仪容,参加班前会,接受当班管理人员的任务分配。
Be on duty on time, pay attention to appearance, attend pre-class meetings and accept the assignment of tasks of on-duty managers
2、按照餐厅服务工作规程和质量要求,做好餐前准备、餐间服务和餐后结束工作。
Pre-meal preparation, inter-meal service and post-meal completion in accordance with restaurant service regulations and quality requirements
3、了解当天宴席预订情况,掌握所负责厅房客人的用餐要求,提供准确、周到地服务。
Understand the banquet reservation on that day, master the dining requirements of the guests in charge of the room, and provide accurate and thoughtful service.
4、服从领班安排,按照工作程序与标准做好各项开餐准备工作,打扫并保持餐厅环境整洁,确保餐具、布草清洁完好,备齐各种物料用具;菜单、酒水单和开餐所需的一切餐具。
Obey the head waiter's arrangement, prepare meals in accordance with working procedures and standards, clean and keep the dining room environment clean, ensure that tableware and cloth are clean and intact, and provide all kinds of materials and utensils; menu, wine list and all tableware needed for opening meals.
5、掌握当天菜肴及酒水供应情况,主动介绍和推销各种菜肴和酒水。
Grasp the supply of dishes and drinks on that day, introduce and promote all kinds of dishes and drinks on your own initiative
6、开餐后,按服务标准和流程,为客人点菜、上菜、酒水服务、结帐、准确了解每日供应菜式,与传菜员密切配合,提供规范服务。
After dinner, according to service standards and procedures, order, serve, check out, accurately understand daily dishes, cooperate closely with passers-on, and provide standardized services for guests
7、关注客人,主动征询客人对菜肴和服务的意见,能够及时应对突发事件并及时向餐厅主管汇报。
Pay close attention to the guests, consult the guests on their own initiative about the dishes and services, and be able to respond to emergencies in time and report to the restaurant supervisor in time.
8、爱护餐厅设备财产和餐具物料,做好清洁保养工作。
Care for restaurant equipment, property and tableware materials, do a good job of cleaning and maintenance
唐山国丰维景国际大酒店是由唐山国丰钢铁有限公司投资5亿元人民币兴建的五星级酒店,由港中旅酒店有限公司管理。港中旅酒店有限公司是国内专业的酒店管理公司,在全球酒店集团排名第43位,拥有“维景国际”、“维景”、“旅居”和“旅居快捷”四个品牌的酒店50余家,客房15,000余间。 唐山国丰维景国际大酒店坐落于唐山市丰南区景色秀丽的惠丰湖畔,毗邻政务办公区,酒店建筑面积45300平方米,拥有312间客房和套房及中、西、日餐厅、KTV、SPA、游泳池、健身房等娱乐健身设施。酒店设有独立的员工生活区,交通便利、周边配套设施齐全。生活区内宿舍配有独立空调,衣柜、学习桌、床上用品,公共淋浴室、公用洗衣机、电视房、活动中心、阅览室,是青年人健康成长的学习型生活区。酒店已于2011年3月16日试运营,现酒店部分岗位正在热招……如您拥有激情和健康的体魄并希望在酒店业发展,请您加入我们的团队,期待您与国丰维景共同成长,分享喜悦见证辉煌!