• 岗位晋升
• 五险一金
• 技能培训
• 带薪年假
• 员工生日礼物
• 包吃包住

Guests Satisfaction 客人满意
- Attend promptly to all guest complaints and requests.
对所有客人投诉和要求及时做出回应。
- Inspect the VIP room and oversee the inspection of Vacant Clean rooms.
检查VIP房间并且监督抽查已清洁的房间。

Employee Satisfaction 员工满意
- Implement opportunities for quality Team Building.
为优质团队建设提供机会。
- Implement and maintain training systems to ensure that colleagues have the necessary framework and skills to
 perfonn their job efficiently and effectively.
实现和维持培训体系，确保同事有必要的培训框架和技能以让其工作更高效。
-  Oversee the selection and appointment of new colleagues within the department.
关注部门的每个新进同事。
- Conduct regular staff meetings to keep all colleagues informed.
主持日常部门同事会议，并确保每位同事被告知内容。
- Actively promote a work environment, which cares for guests and colleagues alike.
关心宾客和关爱同事从而营造积极地工作环境。
- Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the
 appropriate industrial legislation.
通过合适的相关法规，在商业预期和准则中准备工作和年休假计划。

Maintaining housekeeping operations. 运营客房部
-  Comply with all Corporate and Hotel Standards and Procedures.
遵守所有酒店规章制度，确保所有的工作都与品牌的标准和质量保证为标准线。
-  Understand and receive certification of all Standard Operating Procedures in SOP Circle.
了解并且得到所有相关标准操作程序的认证。
- Provide a professional, advisory and support service to the Executive Housekeeper to assist in meeting the sti'ategic
goals of the establishment.
向行政管家提供专业咨询和相关帮助，以及协助完成其战略目标。
- Monitor and review Quality Standards for the department.
监测和审查部门的质量标准。
- Daily check of all public areas and guest rooms.
每日例行检查客房以及公共区域。
- Complete and update annually Standards and Procedures for the Housekeeping Department. Ensure all of them are
 in line with the brand standard and quality assurance requirement.
完成并且更新客房部标准程序制度，确保所有的工作都符合品牌的标准和质量保证要求。
- Report maintenance faults and damage to furniture and fittings in all areas of the hotel to Engineering department.
向工程部报告酒店所有领域的家具和配件的损坏情况。
- Accurately document lost property (records) and organise distribution of unclaimed items. Have lost & found record
 check on regular basis.
制定准确的失物(记录)和无人认领的物品分配程序并进行失物招领记录定期检查
- Ensure preparation of cleaning schedule for the return of all out of order rooms
负责清洁计划时间表的制定并确保所有维修房返回。
- Maintain a Spring Cleaning roster and ensure it is up to the set standard.
维护一个季度清洁时间表，并且确保符合规范标准。
- Prepare monthly outlook/forecast reports.
准备月度计划和预期报表。
- Attend meetings as required.
根据需要参加会议。
- Ensure that all colleagues comply with the grooming and uniform Standards
确保同事上班时按照仪容仪表和制服的相关标准。

Cost minimization 成本最小化
- Implement strategies aimed at cost minimization, productivity maximization without reduction of Quality Standards.
 旨在实现成本最小化战略，在保证质量标准不降低的前提下进行生产效率的最大化。
- Purchase operational supplies as required within budget and outlook.
在预算之内购买所需的业务用品。

Other其他
- Perform any duties assigned by the Management deemed necessary.
执行任何管理层下达的工作任务。

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