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An Intern with Doubletree by Hilton is responsible for welcoming guests and working across several areas of F&B during your placement to deliver an excellent Guest and Member experience while managing guest queries.
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton™ understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?As an Intern, you are responsible for welcoming guests and working across several areas of your placement to deliver an excellent Guest and Member experience. A Food & Beverage Intern would also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:
Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
语言能力：英语-良好年龄要求：20-25岁 
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酒店业--国际高端酒店/5星级
500-999人
外商独资．外企办事处
地址：广州市海珠区新港东路638号广州朗豪酒店（地铁八号线新港东地铁站F出口步行5分钟）温馨提示：请带上个人一寸证件照及身份证复印件一份。广州朗豪酒店于2013年10月14日成功开业。酒店位于珠水环绕的琶洲岛，雄踞广州会展商业区的中心地带，距离亚洲规模最大、以承办广交会而名闻的广州国际会议展览中心仅举步之遥。酒店由世界顶级的设计公司倾力打造，500间轩敞舒适的客房及套房为下榻宾客呈现独树一帜的时尚感；开阔的宴会及会议场地——包括户外场地以及一个占地3000平方米的大宴会厅，为各种规模的活动提供灵活的空间，而先进的影音设备让国际化的魅力在流光溢彩之间得以彰显。五间各具风格的餐厅及酒吧汇聚各地美馔：楼高两层的中餐食府以精致、地道的粤菜挂帅。餐厅另设有10间贵宾包厢，为亲朋欢聚或商务宴请的不二之选；全日制餐厅充满活力与互动性，以鲜爽丰盛的自助美食启航味蕾的环球之旅。此外，酒店亦将引入全新的Portal - Work & Play高级酒吧理念，满足现代商旅人士对工作和休闲的双重需求。广州朗豪酒店将引入朗廷酒店集团独有的水疗品牌「川」，为宾客提供一隅远离烦嚣之地。其理疗项目糅合传统中医学之精髓，调神养生、固本培源。酒店卓越的康乐设施还包括一个恒温泳池，可伸缩的屋顶让畅泳随性而至，而不论天气何如。此外，酒店还设有户外休闲设施让团队游戏或亲子活动满载乐趣。我们能为你的职业提供一个世界级的舞台。如果你正在寻找事业发展的良机，加入我们吧，让你的梦想腾飞！欲了解更多酒店详情，请登录朗廷酒店集团网址：http://www.langhamhotels.com/en/
