• 五险一金
• 技能培训
• 带薪年假
• 包吃包住
• 员工生日礼物
• 丰厚年终奖
• 岗位晋升
• 管理规范

Duties & Responsibilities：
职责义务：
 
Ensure the delivery of brand promise and provide exceptional guest service at all times.
确保遵循品牌承诺并始终提供优异的对客服务。
 Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
 Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
 Greet customers and seat guests accordingly.
按要求欢迎客人并引领客人入座。
 Compute bill according to items consumed by guests.
根据客人消费的项目计算出帐单。
 Present checks/ bill showing relevant consumption and make change, cash checks, and issue receipts to guests.
呈送显示相应金额的帐单并找换零钱、结现金帐并将收据给客人。
 Strictly adhere to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
严格遵守财务部发出的关于收银及现金处理的政策和程序。
 Have a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
 Understand and strictly adhere to Rules and Regulations established in the Employee Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。

 
Qualification：
任职资格：
 
Junior college or higher education.
大专及以上学历。
 1 years related experience or an equivalent combination of education and work-related experience.
一年相关经验或与此相当的教育和相关工作经验结合的背景。

成都高新豪生大酒店由知名央企--中国长江三峡集团投资兴建，地处重要发展战略位置的高新区，毗邻金融城、天府软件园、新市政府大楼以及众多国内外知名企业办公大楼。酒店距天府广场仅20分钟车程，通过邻近的机场高速公路至成都双流国际机场也仅20分钟车程，交通便捷。     酒店拥有333间现代时尚风格的客房及套房，3个风格迥异的餐厅，各类饕餮佳肴让您的味蕾绽放异彩：经典传统川粤菜，配搭精致的日本美食以及种类丰富的国际化自助餐，无不让您流连忘返。无论是举行商务会议或私人聚会，酒店内8个设计独特的多功能厅以及宽敞的大宴会厅绝对是您的理想首选。酒店配套的室内游泳池、健身房和瑜伽练习室，更是您修身塑形的绝佳场所。酒店极富时尚感的设计，活力动感，细微之处尽显现代感的奢华。  若您已具备一定的职业素养，并希望您的职业生涯得到长足的发展，欢迎加入到我们的队伍，我们将提供有竞争力的福利、完善的培训及发展机会。