职务概述:
执行酒店内部管理规定、为客人提供办理入住、离店、问询、商务服务以及投诉等疑难问题。
岗位要求:
1、熟知岗位工作程序、方法、电脑操作以及各式服务设施的正确使用。
2、服从上级领导,按规定程序与标准向客人提供优秀的接待服务。
3、按酒店规定以及政府要求对住客进行登记。
4、对工作中出现的各种问题及时汇报,提出改进意见。
5、身体健康、五官端正,普通话标准流利。
6、反应灵活、工作积极、热心、耐心。
7、具备良好的服务与团队精神。
8、良好的沟通协调能力,举止文雅。
9、勤奋好学、爱岗敬业,具有较强的责任心和吃苦耐劳的职业素养。
福利待遇:
1、薪酬面议。
2、上班地点:广州市花都区新华街迎宾大道49号金满福国际酒店。
3、包食宿,购买五险,享有带薪年假,定期举行员工团建活动等福利。
4、全勤奖+业绩奖+部门销售提成+工龄奖
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广州市凯荣都国际大酒店位于广州市海珠区石榴岗路3号,紧靠新光快速、华南快速路,离中国进出口商品交易会琶洲会展中心仅1.5公里,距广州火车站15分钟车程,广州白云国际机场30分钟车程,广州地铁赤岗站近在咫尺,交通十分便利。 酒店按照国家四星酒店标准设计,是一家集住宿、餐饮、康体、休闲、娱乐、会议为一体的高档商务酒店,酒店高25层,酒店内部装修典雅大方,别具一格,建有格式精致舒适的豪华客房253间(套),总统套房2间(套),装潢风格中西合璧,独秀于林。客房内均配有浴室,液晶电视,中央空调,冰箱,保险箱,液晶电脑,免费宽带,使您伴奂尔游,纵弛闲睱。独特的装修,“管家式”服务,使您处处体味本酒店细微、体贴的真情服务。酒店会议中心设有会议室、贵宾接待室、商务洽谈室等,是高层次会议、活动发布会、商业洽谈的理想会所。酒店还设有西餐厅、中餐厅、桑拿中心、KTV、棋牌,为宾客提供综合性、多方位的服务。 酒店经营理念: 1、酒店的服务宗旨:宾客至上,服务第一。宾客的满意是我们永远的追求。 2、酒店的服务准则:热情、周到、快捷、准确、安全。 3、酒店的服务形象:微笑、问候、亲切、友好、文明、礼貌。 酒店开业三年,部分职位长期招聘,欢迎您的加入! 有意向者请携带个人简历、一寸照片、身份证和学历/职称证明原件及复印件于周一到周五 上午9:00-11:30 下午:2:30-5:00到酒店五楼行政人事部面试 招聘直线电话:020-22120851 邮箱:752032111@QQ.COM 联系人:杨小姐 交通方式:地铁八号线赤岗站C1出口,左转直走200米即到;市内公交车至赤岗站或者江海大道中站即到。 Kingdom International Hotel is located in Haizhu District,Guangzhou.It’s adjacent to the famous China Import and Export Fair Complex and the you can see so many Guangzhou landmarks like Guangzhou TV Tower and the Sea Heart Sand Square around.The hotel is conveniently located in close proximity to the Xinguang Express and the South China Express.It’s only 1.5km away from the China Import and Export Fair Complex,30 minutes drive away from the Guangzhou Baiyun International Airport and have a very easy access to Chigang Metro Station.Kingdom International Hotel is 25-storey high with 260 deluxe roooms and 2 presidential suites of exquisite style.The interior decoration is designed with classical elegance and comfort.And you can enjoy the beautiful scene of Guangzhou TV Tower and the Sea Heart Sand Square .There is a variety of restaurant in the hote.All the food are authentic cuisine , attentively prepared and elegantly presented.The hotel provide many professional housekeeping service for the guests from all over the world.The International Conference Center is equipped with perfect facilities which is your first choice for holding a banquet and activity conference.Our professional meeting service team will provide you high level conference service to completely meet all your needs.The other facilities in the hotel including sauna center,chess room,KTV and so on.Welcom to join us!Recruitment of straight line:(+86)020-22120851 The interested persons could come to have the interview with CV, ID card,Color photo of one inch,Copy of graduation certificate,Health certificate, Copy of certificate of title,copy of other certificate,please.Interview Time:9:00am-11:30am,2:30pm-5:00pm. From Monday to Friday. E-mail:kairongdu@163.com Contact person: Miss LuoAddress:Administrative & Personnel Department on the fifth floor,No.3 JiangHai Avenue,Haizhu district,Guangzhou ,Guangdong.China Means of transportation:Take the line eight of metro,Chigang Station,Export C1,then turn left,Go straight 200 metres to arrive at Hotel;Take the bus inside the city to The Station of The middle of Jianghaidadao or The Station of Chigang.