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岗位职责
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2.查看交班记录，了解上一班的移交事项，并负责处理。
3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。
4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。
5.熟练总台各项专业业务和技能，搞好对客服务。
6.熟练掌握店内外信息，提供准确的问讯服务。
7.负责为下榻酒店的宾客办理入住登记手续。
8.负责客房钥匙的管理和发放工作并严格遵守验证制度。
9.制作有关报表，为其它部门提供准确的接待信息。
岗位要求
1.大专以上文化程度，会简单日常英语、标准国语。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。
4.相貌端正，身体健康。女身高1米65以上，男身高1米73以上。
语言能力：英语-一般 中国普通话-熟练 粤语-一般计算机能力：良好年龄要求：18-25岁 
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酒店业--全服务中档酒店/4星级
100-499人
私营．民营企业
广州市凯荣都国际大酒店位于广州市海珠区石榴岗路3号，紧靠新光快速、华南快速路，离中国进出口商品交易会琶洲会展中心仅1.5公里，距广州火车站15分钟车程，广州白云国际机场30分钟车程，广州地铁赤岗站近在咫尺，交通十分便利。 酒店按照国家四星酒店标准设计，是一家集住宿、餐饮、康体、休闲、娱乐、会议为一体的高档商务酒店，酒店高25层，酒店内部装修典雅大方，别具一格，建有格式精致舒适的豪华客房253间（套），总统套房2间（套），装潢风格中西合璧，独秀于林。客房内均配有浴室，液晶电视，中央空调，冰箱，保险箱，液晶电脑，免费宽带，使您伴奂尔游，纵弛闲睱。独特的装修，“管家式”服务，使您处处体味本酒店细微、体贴的真情服务。酒店会议中心设有会议室、贵宾接待室、商务洽谈室等，是高层次会议、活动发布会、商业洽谈的理想会所。酒店还设有西餐厅、中餐厅、桑拿中心、KTV、棋牌，为宾客提供综合性、多方位的服务。 酒店经营理念： 1、酒店的服务宗旨：宾客至上，服务第一。宾客的满意是我们永远的追求。 2、酒店的服务准则：热情、周到、快捷、准确、安全。 3、酒店的服务形象：微笑、问候、亲切、友好、文明、礼貌。 酒店开业三年，部分职位长期招聘，欢迎您的加入！ 有意向者请携带个人简历、一寸照片、身份证和学历/职称证明原件及复印件于周一到周五 上午9:00-11:30 下午：2:30-5:00到酒店五楼行政人事部面试 招聘直线电话：020-22120851 邮箱：752032111@QQ.COM 联系人：杨小姐 交通方式：地铁八号线赤岗站C1出口，左转直走200米即到；市内公交车至赤岗站或者江海大道中站即到。 Kingdom International Hotel is located in Haizhu District,Guangzhou.It’s adjacent to the famous China Import and Export Fair Complex and the you can see so many Guangzhou landmarks like Guangzhou TV Tower and the Sea Heart Sand Square around.The hotel is conveniently located in close proximity to the Xinguang Express and the South China Express.It’s only 1.5km away from the China Import and Export Fair Complex,30 minutes drive away from the Guangzhou Baiyun International Airport and have a very easy access to Chigang Metro Station.Kingdom International Hotel is 25-storey high with 260 deluxe roooms and 2 presidential suites of exquisite style.The interior decoration is designed with classical elegance and comfort.And you can enjoy the beautiful scene of Guangzhou TV Tower and the Sea Heart Sand Square .There is a variety of restaurant in the hote.All the food are authentic cuisine , attentively prepared and elegantly presented.The hotel provide many professional housekeeping service for the guests from all over the world.The International Conference Center is equipped with perfect facilities which is your first choice for holding a banquet and activity conference.Our professional meeting service team will provide you high level conference service to completely meet all your needs.The other facilities in the hotel including sauna center,chess room,KTV and so on.Welcom to join us！Recruitment of straight line：（+86）020-22120851 The interested persons could come to have the interview with CV, ID card,Color photo of one inch，Copy of graduation certificate，Health certificate, Copy of certificate of title,copy of other certificate，please.Interview Time：9:00am-11:30am,2:30pm-5:00pm. From Monday to Friday. E-mail：kairongdu@163.com Contact person： Miss LuoAddress：Administrative & Personnel Department on the fifth floor,No.3 JiangHai Avenue,Haizhu district,Guangzhou ,Guangdong.China Means of transportation：Take the line eight of metro，Chigang Station，Export C1,then turn left，Go straight 200 metres to arrive at Hotel；Take the bus inside the city to The Station of The middle of Jianghaidadao or The Station of Chigang.
