1. Supervision of RoomAttendants.
管理客房服务员的工作。
2. Attend to thedelivery of special amenities according to the guest preference states in the profile.
通过客人历史档案,根据宾客的个人喜好在客房摆放特殊的用品。
3. Maintain the cleanliness of the working stations.
保持工作间的整洁。
4. Reporting ofmaintenance, via the phone or on a request docket.
通过电话或者维修工程记录来报告设备保养。
5. Undertake dailyroom checks of all VIP guest rooms, Long Staying Guests, non-selfchecking RoomAttendants and spot checks of Room Attendants who are self-checking when it applies.
承担每日VIP宾客房间检查,常住客人的房间以及非自查服务员所做房间的检查,以及自查服务员所做的房间的抽查。
6. Report accidentsand damages promptly to the Housekeeping Coordinator. Ensure the required paperwork iscompleted immediately.
及时向客房部协调员报告事故和损坏情况,并且确保及时填写相关记录。7. Explain and promotehotel facilities and services whenever possible.
在需要的时候向客人解释和促销酒店的设施和服务。8. Ensure that allcolleagues comply with the grooming and uniform Standards
确保所有同事按照仪容仪表和工作制服的相关标准工作。
Take personal responsibility to all the floor master keysare used under control and conduct spot check on regular basis.
承担楼层万能钥匙在可控情况下使用的责任,并且定时抽查。9. Comply with allCorporate and Hotel Standards and Procedures. Ensure all of them are in linewith the brand standard and quality assurance requirement.
遵守所有酒店规章制度,确保所有的工作都与品牌的标准和质量保证为标准线。10. Perform any dutiesassigned by the Management deemed necessary.
执行任何管理层委托的工作。11. Do the job skillstraining
做好服务员工作技能培训工作12. Actively promote awork environment, which cares for guests and colleagues alike.
关心宾客和关爱同事从而营造积极地工作环境。
Others 其他
13. Liaise with Housekeeping Coordinator to implement daily requests and action any new requests from Langham Smart throughout the day.
与客房部协调员沟通联络以便对任何一个客人通过服务中心提出的新要求作相关回应。14. Liaise with otherdepartments on behalf of the guest and follow up to ensure all requests havebeen actioner to the guest’s satisfaction.
代表客人和其他部门联络,确保他们的要求都被执行以期得到客人的满意。
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广州市凯荣都国际大酒店位于广州市海珠区石榴岗路3号,紧靠新光快速、华南快速路,离中国进出口商品交易会琶洲会展中心仅1.5公里,距广州火车站15分钟车程,广州白云国际机场30分钟车程,广州地铁赤岗站近在咫尺,交通十分便利。 酒店按照国家四星酒店标准设计,是一家集住宿、餐饮、康体、休闲、娱乐、会议为一体的高档商务酒店,酒店高25层,酒店内部装修典雅大方,别具一格,建有格式精致舒适的豪华客房253间(套),总统套房2间(套),装潢风格中西合璧,独秀于林。客房内均配有浴室,液晶电视,中央空调,冰箱,保险箱,液晶电脑,免费宽带,使您伴奂尔游,纵弛闲睱。独特的装修,“管家式”服务,使您处处体味本酒店细微、体贴的真情服务。酒店会议中心设有会议室、贵宾接待室、商务洽谈室等,是高层次会议、活动发布会、商业洽谈的理想会所。酒店还设有西餐厅、中餐厅、桑拿中心、KTV、棋牌,为宾客提供综合性、多方位的服务。 酒店经营理念: 1、酒店的服务宗旨:宾客至上,服务第一。宾客的满意是我们永远的追求。 2、酒店的服务准则:热情、周到、快捷、准确、安全。 3、酒店的服务形象:微笑、问候、亲切、友好、文明、礼貌。 酒店开业三年,部分职位长期招聘,欢迎您的加入! 有意向者请携带个人简历、一寸照片、身份证和学历/职称证明原件及复印件于周一到周五 上午9:00-11:30 下午:2:30-5:00到酒店五楼行政人事部面试 招聘直线电话:020-22120851 邮箱:752032111@QQ.COM 联系人:杨小姐 交通方式:地铁八号线赤岗站C1出口,左转直走200米即到;市内公交车至赤岗站或者江海大道中站即到。 Kingdom International Hotel is located in Haizhu District,Guangzhou.It’s adjacent to the famous China Import and Export Fair Complex and the you can see so many Guangzhou landmarks like Guangzhou TV Tower and the Sea Heart Sand Square around.The hotel is conveniently located in close proximity to the Xinguang Express and the South China Express.It’s only 1.5km away from the China Import and Export Fair Complex,30 minutes drive away from the Guangzhou Baiyun International Airport and have a very easy access to Chigang Metro Station.Kingdom International Hotel is 25-storey high with 260 deluxe roooms and 2 presidential suites of exquisite style.The interior decoration is designed with classical elegance and comfort.And you can enjoy the beautiful scene of Guangzhou TV Tower and the Sea Heart Sand Square .There is a variety of restaurant in the hote.All the food are authentic cuisine , attentively prepared and elegantly presented.The hotel provide many professional housekeeping service for the guests from all over the world.The International Conference Center is equipped with perfect facilities which is your first choice for holding a banquet and activity conference.Our professional meeting service team will provide you high level conference service to completely meet all your needs.The other facilities in the hotel including sauna center,chess room,KTV and so on.Welcom to join us!Recruitment of straight line:(+86)020-22120851 The interested persons could come to have the interview with CV, ID card,Color photo of one inch,Copy of graduation certificate,Health certificate, Copy of certificate of title,copy of other certificate,please.Interview Time:9:00am-11:30am,2:30pm-5:00pm. From Monday to Friday. E-mail:kairongdu@163.com Contact person: Miss LuoAddress:Administrative & Personnel Department on the fifth floor,No.3 JiangHai Avenue,Haizhu district,Guangzhou ,Guangdong.China Means of transportation:Take the line eight of metro,Chigang Station,Export C1,then turn left,Go straight 200 metres to arrive at Hotel;Take the bus inside the city to The Station of The middle of Jianghaidadao or The Station of Chigang.