• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 领导好
• 包吃包住
• 人性化管理

 
job overview
The Business Development Executive will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
· Be charming by being approachable, having confidence and showing respect.
· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
· Validate the potential of assigned accounts and create account plans as per the IHG hotel Business Development standard operating procedures
· Grow assigned accounts so to meet fixed goals and maximise profitability
· Gather information on current and prospective clients / contacts to generate incremental business
· Maintain effective control of sales expenses
PEOPLE
· Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
· Provide feedback to management on changing market conditions, including competition and market trends
· Involve the Business Development Manager where appropriate on sales calls and sales meetings
· Communicate to his/her superior any issues encountered and other relevant information
· Attend and participate in training sessions, daily briefings and other meetings as required
· Where applicable, supervise, guide and train Business Development Coordinators in carrying out their responsibilities
GUEST EXPERIENCE
· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
· Conduct client meetings as well as planning and coordinating site introduction tours and inspections
· Handle and manage clients’ queries or issues
· Be proactive and responsible for the follow up of new sales leads to enhance guest experience
· Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)
RESPONSIBLE BUSINESS
· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
· Develop awareness and reputation of the hotel and the brand in the local community.
 
Perform other duties as assigned.
aCCOUNTABILITY
This is sales and marketing executive position in a full or limited service hotel and may include meeting space and/or catering facilities.
Performance of this role should be measured by the following key metrics:
· Key Performance Objectives set annually (as per IHG policy)
· Individual Account Plans
· No. of sales meetings
· No. of leads from new accounts
· No. of leads from existing accounts
· Value of definite leads from new accounts
· Value of definite leads from existing accounts
· Process compliance as the indicated compliance in the Standard Operating Procedures
QUALIFICATIONS AND REQUIREMENTS
Degree or Diploma in Marketing, Business or Hospitality Management desired, and a minimum of one year of relevant Sales experience in Hospitality or a related service industry.
Expected to possess the following skills:
· In-depth knowledge of sales principles and techniques
· Effective communication and negotiation skills
· Strong knowledge of hotel products, rates and marketing programmes
· Excellent PC skills (including MS Office)
· Ability to develop strong relationships with customers and other stakeholders
· Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous
 

上海之根雪浪湖度假村地处上海市松江区新浜镇，占地面积1400亩，总投资2.2亿元。酒店主楼群按照国家五星级标准兴建，由餐饮、客房、别墅、会所、会议及接待大厅等设施组成；度假村设有露天温泉、垂钓中心、水上运动、儿童乐园、农家乐、拓展训练等上百种康娱项目；是集商务会晤、观光旅游、休闲度假、农家乐生活体验于一体的旅游度假胜地。度假村融合了独特的天然地势，自然湖泊水道交错纵横，森林覆盖率达90%，为纯天然氧吧，野生小动物、鸟类群集，是现代都市人享受自然、体验原生态农家野趣不多得的好去处，亦是家庭、企业、学校旅游度假、休闲养生、拓展及素质培训的理想之所。 上海之根雪浪湖度假村秉承“宾客至上，员工第一” “只有满意的员工，才有满意的顾客”的人性化经营管理核心理念，推行“人人有才，人无全才，方法得当，人人成材”的科学用人政策，积极倡导企业文化建设，协力打造上海之根雪浪湖度假村团队成为一支纪律严明的部队，一所培训提升员工的校园，一个快乐工作充满温情的大家庭。我们将每月举办员工生日PARTY，定期组织各种主题的员工出外旅游。上海之根雪浪湖度假村员工俱乐部，设有员工培训宣传栏、球类、阅览室、电教培训室等，逢重大节假日我们还将组织举办丰富多彩的娱乐活动，给员工一个充分展示自我的平台。 上海之根雪浪湖度假村积极为每个员工提供未来职业生涯规划以及最大实现人生自我价值的发展空间，热诚欢迎有志青年和业界精英加盟上海之根雪浪湖度假村大家庭，我们将以优越的工作环境、优厚的福利待遇、良好的员工生活条件，期待您的加盟！和我们一起共同努力，共创辉煌！