1) 通晓前厅各岗位工作程序、方法及各种服务设施的正确使用。掌握酒店每日的营业情况,出租率、平均房价等数据,合理安排部门当日工作;
2) 协助前厅部经理结合酒店的实际情况,组织制定前台长远规划、年度计划;
3) 协助前厅部经理促进酒店管理部门与客户的良好关系,巩固客户;
4) 协助前厅经理做好酒店前台客房销售,审核所有预订、预留、预离房,确保客房收益最大化以及会员卡的销售和推广;
5) 培训和激励员工,使其保持高度的工作积极性,使各项服务达到优质水平。
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一片蕴含历史的土地 一方远离尘嚣的现代绿洲 曲阜香格里拉坐落在孔子故里——曲阜,市中心位置,步行即可达著名的孔府、孔庙。 酒店设计颇具中国古典风韵,文化气息浓厚。酒店拥有322间豪华客房和套房,可俯瞰河景、城市风光或酒店的葱郁花园。酒店4个餐厅及酒吧为客人提供多样的餐饮选择。酒店配备完善的休闲娱乐设施,包括恒温室内泳池、有氧运动健身设施及按摩浴等。香格里拉CHI 水疗特色按摩和护理项目,让宾客更好的放松平和身心。A modern sanctuary in a land of historical beauty Shangri-La Qufu awaits guests in the heart of this city, within walking distance to the Temple of Confucius and the Mansion of Confucius. Designers have created distinctly Chinese architecture that features a group of buildings, high and low, with exquisite roofs of grey tiers of flying eaves. The Hotel offers spacious and pleasant accommodation with its 322 well-appointed guest rooms and suites that offer expansive views of the nearby river, vibrant city of Qufu or hotel’s landscaped garden. Five restaurants and bars offers various culinary choices. The hotel offers 3,800 square metres of meeting and conference space. A Health Club features fitness training equipment, a heated indoor swimming pool, hot whirlpool bath and steam rooms. Shangri-La's signature CHI, The Spa is a sanctuary for relaxation.