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工作职责:
1、为顾客提供热情周到的接待,有效率的登记入住
2、为客人提供热情周到的服务,回答客人的问题,提供信息
3、快速有效的退房手续,确保顾客满意的离
4、了解酒店运营模式及程序
5、保证向酒店内部和外部客人提供高质量的服务
岗位要求:
1、英文良好和本国语言
2、出色的沟通技巧
3、具备较强的宾客服务意识和专业技能
一片蕴含历史的土地 一方远离尘嚣的现代绿洲 曲阜香格里拉坐落在孔子故里——曲阜,市中心位置,步行即可达著名的孔府、孔庙。 酒店设计颇具中国古典风韵,文化气息浓厚。酒店拥有322间豪华客房和套房,可俯瞰河景、城市风光或酒店的葱郁花园。酒店4个餐厅及酒吧为客人提供多样的餐饮选择。酒店配备完善的休闲娱乐设施,包括恒温室内泳池、有氧运动健身设施及按摩浴等。香格里拉CHI 水疗特色按摩和护理项目,让宾客更好的放松平和身心。A modern sanctuary in a land of historical beauty Shangri-La Qufu awaits guests in the heart of this city, within walking distance to the Temple of Confucius and the Mansion of Confucius. Designers have created distinctly Chinese architecture that features a group of buildings, high and low, with exquisite roofs of grey tiers of flying eaves. The Hotel offers spacious and pleasant accommodation with its 322 well-appointed guest rooms and suites that offer expansive views of the nearby river, vibrant city of Qufu or hotel’s landscaped garden. Five restaurants and bars offers various culinary choices. The hotel offers 3,800 square metres of meeting and conference space. A Health Club features fitness training equipment, a heated indoor swimming pool, hot whirlpool bath and steam rooms. Shangri-La's signature CHI, The Spa is a sanctuary for relaxation.