岗位职责
1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。
2、确保部门成本及各项费用,得以良好的控制。
3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。
4、制定部门的年度预算,并确保部门的经营费用控制在预算之内。
5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。
6、组织编制部门工作程序及工作考评。
岗位要求
1、本科毕业学历或同等以上。
2、有8年以上同星级客房管理工作经验。
3、熟悉客房部专业知识,熟练使用电脑,持有客房部经理上岗证或资格证书。
4、掌握熟悉客房管理、服务流程和质量标准。
5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
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恒泽大酒店是由运城市恒泽投资有限公司以五星级标准兴建的豪华精品酒店,坐落于山西省运城市盐湖区学苑路88号。恒泽大酒店主楼高17层,拥有各类型客房228间,舒适温馨的豪庭行政楼层、格调高雅的跃吧酒廊、别具风格的雅庭西餐厅和宴会单间、时尚简约的邑庭咖啡厅、新古典装修风格的凤庭中餐厅、豪华气派的凰庭宴会厅及宴会单间、功能完善的会议设施及多功能厅,是商务活动和旅行入住的最佳选择。Hengze Hotel is a five-star standard luxury boutique hotel built by Yuncheng Hengze Investment Co., LTD. It is located at 88 Xueyuan Road, Yanhu District, Yuncheng City, Shanxi Province. Constant ze hotel main building high 17 layer, with all kinds of 228 rooms, executive floors comfortable luxurious, elegant style of the jump bar lounge, style court western restaurant and banquet room, chic, minimal city court to the coffee shop, the new classical decorates a style chicken family restaurants, luxurious air burn of the court banquet hall and banquet rooms, function perfect conference facilities and multi-function hall, It is the best choice for business activities and travel accommodation.“极尽温馨,恒久润泽”是恒泽大酒店的文化理念,恒泽人将酒店服务业的特质和新晋商的恒久诚信精神融入这8个字中。“极尽温馨”要求恒泽大酒店必须为客户提供温馨和极致的五星级服务,在平凡中做到杰出;“恒久润泽”则体现恒泽人对人对事必须有积极、诚信和持久的态度。"As warm as possible, constant moisten" is the cultural concept of Hengze hotel, Hengze people will be the characteristics of the hotel service industry and the new jinshang spirit of lasting integrity into the eight words. "Utmost warmth" requires Hengze Hotel to provide customers with warm and extreme five-star service, outstanding in the ordinary; "Constant Constant runze" reflects that hengze people must have a positive, honest and lasting attitude towards people and things.在恒泽大酒店处处洋溢着以运城为代表的浓郁黄河文化气息。恒泽人费尽心思把五千年的黄河文化和山西文化融入酒店文化,酒店主楼四层弧形造型,寓意着拥抱“财富”和接纳“五湖四海的客人”,把“鲤鱼跃龙门”深度石材浮雕安放在大堂吧的水幕里,展示着恒泽人积极向上和努力奋斗的精神。与此同时,这样的精神也处处体现在我们的工作中,每一项工作都努力做到极致,致力于为每一位到店的客人提供优质、放心、暖心的服务。Hengze Hotel is permeated with the rich Yellow River culture represented by Yuncheng. Constant ze, who took pains to five thousand years of the Yellow River culture and the culture of shanxi culture into hotel, the hotel main building four layers arc shape, to embrace the "wealth" and acceptance "all over the world guest," put "the carp jump longmen" deep water curtain stone relief in the lobby bar, with constant ze people positive upward and the spirit of struggle. At the same time, such spirit is also reflected in our work everywhere, every work to do the best, is committed to every customer to the store to provide quality, rest assured, warm heart service.