• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 年底双薪
• 包吃包住
• 人性化管理

• Insure that all standards and processes are consistently followed by all team members according to standards set by GM.
管理餐厅的服务质量，确保所有团队成员始终贯彻执行总经理制定的标准要求和规范流程
• Be an ambassador of the restaurant; creating a contact with every tables and guests in the allocated section, insuring that they are delighted by the experience.
能够与客人建立良好关系，让客人感到宾至如归
• Report any issues or complains to Manager or Assistant, follow up the agreed action, insuring that guests are satisfied when departing the restaurant.
遇到问题及投诉时，能够及时向餐厅经理或助理餐厅经理汇报，跟进问题解决，以确保客人离店时的满意度
• Follow up every table in the section to insure all timings are good, no issues or anything unusual to report, as well as assisting with the wine service if needed.
检查每桌情况以保证所有细节整齐到位，必要时需协助葡萄酒服务
• Insuring good communication between Sommeliers and service team.
确保侍酒师与服务团队间的沟通顺畅
• Follow up any special request / dietaries all the way thru the service
跟进服务中 客人的特别需求及饮食问题
• Take orders for VIP / regular guests when needed
需要时协助VIP及常客的要求
• Create, maintain and develop a close working relationship with Managers and restaurant team to insure trust and efficiency of the team as well as a good team spirit
与经理及餐饮团队建立、保持和发展紧密的共事关系，以确保团队间的信任和高效率，发扬良好的团队精神
• Create, maintain and develop a team spirit and a working environment where respect, passion, hard work, dedication, personal satisfaction and development are the key words
创立、保持和发展以尊重、激情、勤劳、奉献、个人满意和自我发展为中心的团队精神和工作环境
• Leadership of the preparation （mise en place – MEP） insuring that standards, procedures and timings are respected; as well as been fully checked before service
领导营业前的准备工作，确保各项标准和规范流程得到遵守
• Insuring that the restaurant is perfectly set and both waiters and commis’ duties are checked and ready on time for service.
确保服务员和小工的职责规范无误，能够及时为客人提供服务
• Read table plan before each service insuring any known guests are recognize, identify potential VIP clients or regulars.
桌前检查，熟知客人信息，能够辨识VIP及常客
• Assist Assistant Manager with training program and menu descriptions duties
协助助理餐厅经理进行员工培训和菜单简述
• Oversee monthly inventories with Chef de rangs, report to Assistant Manager
与服务员检查月库存，汇报给助理餐厅经理
• Participate at daily briefing going thru any changes on the menu, VIP’s information, talking about any service points from the day before （to be discussed with Manager before）.
每日例会，检查菜单变更，VIP客人信息，服务要求简述等
• Check the teams’ uniforms at every daily meeting to insure perfect presentation and highest level of grooming.
每日例会检查员工制服穿戴，确保其整体精神面貌
• Provide day to day on the job training to Chef de Rang and Commis in order to constantly keep developing the team and have consistency of standards
不定时培训服务员及小工以不断提高团队服务质量
• Insure daily update of regular guest files by Chef de Rang with preference, personal infos, allergies, Bday etc…
更新餐厅常客的个人信息，喜好忌讳及生日等信息
 
 

酒店开业时间2004年，楼高5层，共有客房总数76间套，标间面积30平米。各式规格的会议厅27个。　　周围景观：美兰湖、北欧风情街、诺贝尔科技公园、市民广场、文华广场、商务广场、航模基地、婚纱摄影外景基地、宝山寺、蔬菜园区 　　地址：上海市宝山区罗店新镇罗芬路888号 　　星级：准5星 　　交通：离机场距离（公里）：27离火车站距离（公里）：25离市中心距离（公里）：30离展览中心距离（公里）：30离长途汽车站距离（公里）：30 　　公交：地铁七号线、公交963路、北华线 北罗专线 永罗线 　　餐饮：西餐厅：欧式风格的华丽厅堂，提供欧陆各式自助餐及零点。高雅的罗芬厅可举办小型西式宴请活动。 中餐厅：由广粤名厨和他的优秀团队主理地道广式精美菜肴以及正宗海派美食。装修精美的包间为私人宴请和商务会聚提供绝佳场所。 　　服务：商务中心、票务、停车场 　　会议：瑞典会议室、丹麦会议室、芬兰会议室、挪威会议室、冰岛会议室、美兰湖展览厅、北欧接待室、东方贵宾室、洽谈室、美湖兰会议厅、君华会议室、富士贵宾室、中央会议室、剧院、多功能厅、美兰湖国际会议厅、剑桥贵宾室 　　湖景套房 (1888元起，含早)    商务套间 (1588元起，含早)    湖景标房 (1188元起，含早)　    标房 (提前7天起预订) (998元起，含早)