• 节日礼物
• 带薪年假
• 岗位晋升
• 包吃包住
• 年度旅游
• 员工生日礼物
• 人性化管理
• 管理规范
• 技能培训
• 五险一金

工作目标
 
行为和举止符合该品牌要求,并涵盖品牌的精神
 
传递铂尔曼的好客和亲切的承诺
 
介绍酒店的设施和服务
 
要全面负责监督、计划、控制及协调有关西餐厅及宴会的各项活动
 
 
 
主要职责
 
指导员工的准备、服务工作；
 
及时完成酒店管理层所布置的所有工作；
 
记录并保存销售额，客人的投拆、解决办法及所涉及的人员和设备方面的细节；
 
确保有足够的用品，并申请所需采购的物品；
 
确保员工完成好临时性的工作；
 
参加每天的晨会和每月的交流会议，总结并讨论服务及工作的准备情况；
 
监督并指导餐厅员工的服务情况；
 
确保所有设备和家具处于良好的工作状态；
 
确保餐厅的干净、整洁；
 
通过他/她所表现的态度,行为和优秀的沟通力来推广铂尔曼品牌的理念；
 
牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速；
 
确保所有在餐厅的信息传达是最新的；
 
尽快使新员工熟悉酒店，就酒店的规章制度对员工进行培训；
 
确保员工保持良好的仪容仪表；
 
向领导提出建议，以提高工作效率、增加销售额；
 
必要时,确保各个部门和提供服务部门保持沟通；
 
建立良好的人事关系，在工作中树立良好的工作形象，给酒店的客人、客户；
 
部门经理及员工以专业化及热情服务的美好印象；
 
通过推测客人的需求和为客人提供帮助来推销酒店的服务；
 
通过人性化,有效地和聆听的方式获得客人的忠诚度；
 
必要时,确保各个部门和提供服务部门保持沟通；
 
随时关注酒店餐厅的变化；
 
采用酒店的安全制度；
 
确保餐厅的卫生安全；
 
尊重酒店环抱宪章的承诺；
 
 
 
岗位要求
 
至少3年的相关经验；
 
了解酒店的环境知识；
 
英文流利和本国语言,会第三国语言更佳；
 
铂尔曼:一个全新的服务理念,以亲近,亲切和分享体验为宗旨
 
通过发挥个人的好学精神确保所有员工都具有同样的铂尔曼精神
 
思路开阔,个性开朗和积极向上
 
热情
 
主动和耐心
 
具有相当的成熟度
 
良好的记忆力
 
能适应多元化的环境
 
沟通能力强
 
 
 
Job Objective
 
Behaves and acts in an exemplary fashion, embodying the brand mindset.
Is responsible for the Pullman promise of proximity and sociability.
Recommends the hotel's range of services on offer.
Responsible for supervising and coordinating all activities of personnel engaged in serving food and beverages in all day dining and in room dining.
 
 
Main Responsibility
 
Briefs personnel on preparations, service and content of menu items.
Performs all duties as assigned by management
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
Ensure adequate of supplies, materials, and requisition for general supplies
Ensure employees properly carry out side duties.
Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation
Monitors and supervises service flow in the restauran
t
Ensure all fixtures and operating equipment is in good working condition
Ensure good general appearance and maintenance of restaurant working areas.
Promotes the Pullman brand philosophy through his or her exemplary attitude, behavior and excellent communication skills
Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned.
Makes sure that all the information available in the restaurant is well presented and up-to-date.
Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff.
Ensure grooming and general appearance of staff conforms to Hotel standards
Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion.
Assures the interface between all hotel departments and service-providers if necessary.
Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
Helps promote the hotel's range of services on offer (e.g. the bar) by anticipating customer needs and responding to guests' requests
Helps gain guests' loyalty by being present, available and ready to listen.
Monitors movements in the hotel restaurant with discretion.
Applies the hotel's safety regulations.
Ensures that the restaurant remains clean.
Respects the hotel's commitments to the "Environment Charter"
 
 
 
Specific Requirements
 
Minimum 3 years' experience is essential.
Knowledge of the hotel environment.
Fluent in the national language, English and a 3rd language desirable.
Pullman: a new service attitude centered on proximity, sociability and sharing experience.
Ensure all staff embody the same mindset by developing each individual's sense of curiosity,
Open-mindedness, interpersonal skills and sense of initiative.
Enthusiastic
Spontaneous and empathic
A high level of personal maturity is vital for this position
Good visual memory
At ease in a multi-cultural environment
Confident speaking skills
 

    金海岸开元度假村是温州市首家按五星级标准建造的海岛度假酒店，由温州市洞头金海岸大酒店开发有限公司投资兴建，并由开元酒店集团进行管理，是开元酒店集团进驻温州市场的首度五星力作，力求打造华东第一海岛度假酒店。酒店独踞洞头区三盘岛上，距离洞头区中心3公里车程、温州市区及永强机场1小时车程、温州火车南站1.5小时车程。洞头县域内的望海楼、中普陀寺、仙叠岩景区、海霞军事主题公园、半屏山区、大沙岙等著名旅游景点和名胜古迹均在30分钟车程内。酒店临海而建，拥有各类客房249间（套），豪华舒适，完美融入海岛自然风光的绿色海景客房，凭栏而望，尽收海滨美景于眼底。环境优雅的海螺湾大堂吧，经典时尚的圣多斯咖啡厅，华贵典雅的四季轩中餐厅，优雅静谧的国风堂包厢群，拥有极其完善和现代的会务场所及设施。酒店拥有500平方米的大型宴会厅、400余平方米的多功能厅及5个不同规格的会议室，24个风格迥异豪华包厢，共有1200余个餐位。休闲娱乐项目丰富多彩，拥有室外游泳池、海滨浴场、沙滩、网球场、维也纳音乐酒吧、棋牌、足浴馆、康体中心、儿童乐园等康体娱乐设施一应俱全，全力营造华东海岛休闲度假新感受。度假村秉承“开元关怀”服务承诺，给您带来无与伦比的品质和尊贵，让您焕活身心，获得轻松自在、耳目一新的体验。Golden Coast New Century Resort is the first island vocational hotel built in line with the five-star standard in Wenzhou invested by Dongtou Gold Coast Hotel Development Co., Ltd. and New Century Hotels & Resorts is entrusted to engage in the management. It is the first five-star forceful work of New Century settling in Wenzhou that strives to be the No. 1 island vocational hotel in East China.Particularly located at Sanpan Island alone, the hotel is 3km driving to the county center, one hour to downtown area of Wenzhou and Wenzhou Yongqiang Airport, 90 minutes to Wenzhou south railway stationand,  ,within 30 minutes to scenic spots and historic places of interest in Dongtou County such as Wanghai Pavilion, Zhongputuo Temple, Xiandieyan Scenic Spot, Haixia Military Theme Park, Banping Mountain, etc.Built near the sea, the resort has 249 guest rooms of various kinds, all of which are the luxury and comfortable green rooms perfectly blended in the natural scenery of the island. Looking around, the panoramic view of beautiful coastal scenery is in your eyes. Over 1200 seats are available in the graceful Conches Cove Bar, the classic and fashionable Santos Coffee, the luxury and elegant Chinese restaurant named Four Seasons Chamber, the graceful and quiet box group named Cookfun Town, extremely complete spaces and facilities, including large-scale banquet hall and conference hall of 500㎡, multi-function hall of 400㎡, five meeting rooms of different standard. It offers a variety of entertainment items through outdoor swimming pool, seashore bathing beaches, tennis court, wine bar, chess room, foot bath room, fitness center, children’s playground. Everything in need would be found out here, so as to strive for a new space-time for entertainment and holiday in Dongtou County.Holding on the service commitment of “New Century Care”, the Resort brings you with incomparable quality, respect, and relaxed, comfortable, pleasant, fresh and new feelings through your awakening body and mind.