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Provides warm and natural guest services and handles the set-up of daily reservations.
提供热情和亲切的对客服务，处理日常的预订业务。
Keeps an accurate count of rooms sold, vacant, out of order, etc. and maintains accurate record of all hotel guests.
保持准确的房态，如空房，未清理，等等。并保留准确的酒店客人的纪录。
Attends to guests’ complaints, inquiries and requests. Refers major problems to superior.
处理客人投诉，询问和要求。对重要问题汇报上级。
Maintains cleanliness of work area.
维护工作区域的清洁。
Assign the room according to guest request. Offer the suitable room if guest has no reservation.
根据客人的预定要求登记并分房。如果客人并未做预定，为他提供适合的住宿。
Provide assistance to guests if necessary.
如有需要提供给客人协助。
In response to guest queries, gives out information regarding hotel services and facilities, , and other information we can offer: such as events, people, places of interest, cultural and entertainment performances.
对客人的询问做出回答，提供有关酒店服务和设施的信息，其他所能提供的信息， 包括事件，人物，娱乐场所，名胜古迹，文化娱乐表演等等。
PSB System Upload correctly.
公安局系统信息的正确上传。
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酒店业--国际高端酒店/5星级
500-999人
国有企业
作为一家获奖的国际五星级酒店，武汉华美达天禄酒店位于汉口商业、购物、和娱乐中心地带，距离国际会展中心仅半公里，距离汉口火车站3公里，距离天河国际机场25公里，交通极为便利。酒店设施齐全，员工服务卓越，是商务差旅、城市观光的绝佳下榻之所。 Ramada Plaza Tian Lu Hotel, Wuhan ideally located in the business, shopping and entertainment center of Wuhan, 0.5 kilometers away from Wuhan International Exhibition & Convention Center, 3 kilometers from Hankou Railway Station and 25 kilometers from Tian He International Airport. Whether your stay for business or travel, we always ensure you an impressive hospitality experience. 豪华舒适的客房均配有国际长途电话、电子保险箱、卫星电视节目、独立可调节空调、双层隔音隔热玻璃、鲜风换气口、自动语音留言系统，春意盎然的绿色植物，古色古香的木雕花架，多种可供选择的睡枕菜单等。位于酒店19楼至24楼的华美达会所楼层，提供倍加细致完善的私人应侍服务，尊贵享受，无与伦比。 Every well-appointed and spacious guestroom retains traditional hospitality. The year-round fresh plant, a wide choice of pillows, and its personalized touch at every detail, all brings you an ideal luxurious accommodation. Club butler service on Club Ramada Floor will leave you experience of a superb standard of accommodation and a whole series of special privileges. 领略风味菜品，感受美食佳酿，无论小聚或大餐，皆有5处餐厅可供选择。在玫瑰花园餐厅尽享精选世界各地的传统和现代美食。在誉满全城的雅兰轩中餐厅品味色、香、味俱佳的官府菜肴。在城市天空中的海洋世界----雅景阁旋转餐厅鸟瞰美轮美奂的城市风光，品尝缤纷时尚的中西式美食。在大堂吧享受热饮和休闲小食品。在美食店挑选新鲜出炉的蛋糕作为亲朋的礼品馈赠。 Here is tastefully designed with well-decorated and excellent culinary skills, the wide selection of five restaurants are presented for you. From renowned Official Cuisines, selected exotic European family cuisines, to upbeat ambiance features authentic international buffet; you can choose an ideal venue to match your every desire at your pleasure. 无论是商务会议、商务聚会、私人晚宴，亦或是各式庆典，在武汉华美达天禄酒店，各类大小、可以灵活组合的多功能宴会厅、多功能厅总能迎合您的需求，不同形式与规模的会议安排将您的想法与梦想变成事实。培训精良，经验丰富的专业宴会服务人员，对每一个细节的关注，出色的服务已为它赢得良好的声誉，在江城中传为佳话。 We will always give distinctive touch to match the standard of your occasion, whether for a commercial meeting, a business associates, a gathering of friends or theme party, it can be high quality, fashion, modern and tradition. Experienced and professional team ensures that every detail is the nearest to touch your idea. 体验健身俱乐部里健康时尚的生活，在室内恒温游泳池的碧波中享受和煦的阳光；放松身心的南海桑拿，是繁忙都市生活中的一片绿洲；设施齐全的棋牌室让您享受妙趣横生的娱乐和欢愉。 The fully equipped Health Club lets you experience healthy and fashionable life, and the year-round heated indoor swimming pool provides a soothing environment to unwind under natural sunlight, Nanhai Sauna, an oasis in a hectic metropolis, and Game Room are designed to delight you. 武汉天禄华美达广场酒店Ramada Plaza Tian Lu Hotel, Wuhan中国武汉汉口青年路5号 邮编: 4300305 Youth Road, Hankou, Wuhan, China 430030电话Tel: (86 27) 8363 0888 传真Fax:(86 27) 8363 0849www.ramadaplaza-tianlu.comwww.ramadainternational.com
