招聘Business Development Executive 业务拓展主任_上海佘山世茂洲际酒店招聘信息-最佳东方

job overview

The Business Development Executive will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

· Be charming by being approachable, having confidence and showing respect.

· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

FINANCIAL RETURNS

· Validate the potential of assigned accounts and create account plans as per the IHG hotel Business Development standard operating procedures

· Grow assigned accounts so to meet fixed goals and maximise profitability

· Gather information on current and prospective clients / contacts to generate incremental business

· Maintain effective control of sales expenses

PEOPLE

· Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures

· Provide feedback to management on changing market conditions, including competition and market trends

· Involve the Business Development Manager where appropriate on sales calls and sales meetings

· Communicate to his/her superior any issues encountered and other relevant information

· Attend and participate in training sessions, daily briefings and other meetings as required

· Where applicable, supervise, guide and train Business Development Coordinators in carrying out their responsibilities

GUEST EXPERIENCE

· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff

· Conduct client meetings as well as planning and coordinating site introduction tours and inspections

· Handle and manage clients’ queries or issues

· Be proactive and responsible for the follow up of new sales leads to enhance guest experience

· Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)

RESPONSIBLE BUSINESS

· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes

· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action

· Develop awareness and reputation of the hotel and the brand in the local community.

Perform other duties as assigned.

aCCOUNTABILITY

This is sales and marketing executive position in a full or limited service hotel and may include meeting space and/or catering facilities.

Performance of this role should be measured by the following key metrics:

· Key Performance Objectives set annually (as per IHG policy)

· Individual Account Plans

· No. of sales meetings

· No. of leads from new accounts

· No. of leads from existing accounts

· Value of definite leads from new accounts

· Value of definite leads from existing accounts

· Process compliance as the indicated compliance in the Standard Operating Procedures

QUALIFICATIONS AND REQUIREMENTS

Degree or Diploma in Marketing, Business or Hospitality Management desired, and a minimum of one year of relevant Sales experience in Hospitality or a related service industry.

Expected to possess the following skills:

· In-depth knowledge of sales principles and techniques

· Effective communication and negotiation skills

· Strong knowledge of hotel products, rates and marketing programmes

· Excellent PC skills (including MS Office)

· Ability to develop strong relationships with customers and other stakeholders

· Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous

上海佘山世茂洲际酒店，位于上海市松江国家风景区佘山脚下的天马山深坑内，由世茂集团投资建造，海拔负88米。酒店遵循自然环境，一反向天空发展的传统建筑理念，向地表-88米开拓建筑空间，成为人类建筑设计理念的革命性创举。世茂深坑洲际酒店与迪拜帆船酒店同时入选“世界十大建筑奇迹”中的两大酒店类奇迹。上海佘山世茂洲际酒店总建筑面积为61087平方米，酒店规划为地平面以上2层、地平面以下16层（其中水面以下两层），共建有336间/套客房，酒店充分利用所在深坑的环境特点，所有客房将设有观景露台，可以直接观赏深坑峭壁的瀑布。根据规划，酒店设有攀岩、景观餐厅和850平方米宴会厅，在地平面以下设置有酒吧、SPA、室内游泳池和步行景观栈道等设施，更有水下情景套房与水下餐厅。酒店旁还配有上海世茂精灵之城主题乐园。上海佘山世茂洲际酒店建成后，成为集五星级酒店、主题乐园、娱乐休闲设施等为一体的全球首个深坑大型旅游度假项目，更成为引起世界瞩目的上海名片、中国名片。2018年，上海佘山世茂洲际酒店以举世无双的姿态向世人展现。洲际酒店及度假村的使命是让宾客尊享豪华国际旅行体验。那正是您发挥作用之处。当您成为洲际酒店及度假村品牌的一员，您拥有的不仅仅是一个头衔。加入我们的团队，成为上海佘山世茂洲际酒店的一员。您必须有抱负，有天赋，当然也需要具备一些重要的技能。作为努力工作的回报，您将享受优渥的薪酬和福利。此外，由于您的职业生涯将与您自身一样独一无二，我们将根据您的需求有针对性地提供各种支持，为您的入职缔造一个良好的开端，让您融入团队并获得成长的空间。洲际酒店集团在全球100多个国家经营着4,900余家酒店，洲际酒店及度假村品牌就隶属于洲际酒店集团旗下。加入我们的团队之后，您还将享有这家成功的全球酒店集团带来的众多机遇。奇迹已经完工，梦想正在绽放，何不选择加入我们，在工作中尽炫自我。公开招聘日：每周二、周三，下午2点 - 4点人力资源部微信号：17749785588