• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 员工生日礼物
• 包吃包住
• 人性化管理

•Takes an active role in the team by being kind,cooperative, helpful and never forgetting the person behind the guest
积极的工作，友好的为客人提供服务。
•Contributes to the hotel and team by sharingnew ideas and suggestions for improvements, being innovative and creative toprovide quality service and customer care to team members and guests.
致力于酒店工作，为酒店发展提供建议，有创新精神，为顾客提供品质服务。
•Takes an active role in the team, ensuring effectivecommunication and working as a team in order to reach goals and targets.
在团队中起到积极做用，有效的沟通，确保达到目标。
•Greets all guests communications with a warmtone, ensuring that they feel welcomed and appreciated when contacting thehotel.
交流的时候热情的语调和所有宾客问候，让他们觉得受到酒店的欢迎。
•Manages guests communication in an efficientand effective way, ensuring that guests are not delayed and that replies orfollow up is made within Conrad Brand Standard timings. Make sure all guestrequests can be solved within 15 minutes. 
及时有效的和宾客沟通，确保给顾客及时的答复。每个客人的要求必须要在十五分钟内解决。
•Transfers all internal and external guest callsto the appropriate party correctly, with minimal delay.
及时准确的为酒店内外宾客转接电话。
•Handles and delivers messages in a confidentialand professional manner, maintaining guests privacy and integrity of themessage, and ensuring that the message is accurate and delivered to the guestin a prompt and timely manner.
准确及时的为客人传递信息，确保顾客隐私。
•Maintains the integrity of the hotelsinformation by not providing confidential or privacy invasive information aboutguests or the hotel. Maintains the integrity of the guests privacy at all timesand adheres to Hilton Brand Standards for communication.
遵循希尔顿品牌标准，保护客人隐私，防止酒店数据泄露。
•Handles complaints promptly and efficiently,taking the necessary action, and informing the Guest Service Manager for followup, where appropriate. Follows up with all guests to ensure satisfaction withproblem resolution.
采取必要行动，及时有效的处理顾客的不满，适当的时候告知宾客关系经理。回访客人，确保客人对解决方法满意。

       成都希顿酒店位于成都高新技术产业开发区腹地，紧靠天府软件园和世纪城新国际会展中心，地理位置极其优越。酒店的设计充分考虑到商务与休闲旅客的需求，华美的建筑中囊括395间配置齐全、装饰时尚雅致的客房与套房，完美融合经典优雅格调与现代时尚设计，先进的设施带来便利、舒适的住宿体验。          酒店的每一间客房与套房都配有落地大玻璃窗，令人赏心悦目的城市美景放眼可及。房内装饰设计时尚而优雅，配备全套便利设施与服务，包括有线与无线网络、中央空调、房内保险箱等，并且可提供无烟房与连通房选择。忙碌的一天过后，您可享受放松的坐浴或令人精神焕发的淋浴，体验神清气爽的舒适与惬意。房内还配有符合人体工学原理的桌椅，助您更加高效的完成工作。或者，您也可以在休息区轻松地观看42英寸液晶电视上播放的电影。        酒店拥有灵活的多功能空间，1,650平方米的多用途场地配备先进的设施，是您举办各类会议、展览与活动的卓越之选。8米层高的大宴会厅面积达790平方米，恢宏的气势衬托华美婚礼、星光闪耀的舞会或高规格会议再合适不过。大宴会厅可直通地下停车场，方便车辆驶入。因此也是举办各种贸易展或新车发布会的绝佳选择。我们专业的团队将专心致志地为所有宾客提供支持，助您打造令人难忘的盛况与回忆。