1、服从前台领班的工作安排,按规定的程序与标准完成接待服务。
2、认真作好交接班工作,自己班次未能完成的工作,一定要转交下班次完成。
3、根据分配房间的原则,为预抵的宾客分配房间,按规定为宾客办理入住、换房、留言、叫醒等相关手续。
4、做好VIP及团队的相关接待准备工作。
5、为宾客提供所需要的信息,并热情、周到、细致的帮助客人解决所有合理要求及各种问题。
6、将有关资料存档,制作相关报表。
7、向散客销售客房的同时销售饭店其他服务产品。
8、完成领班交办的其它工作。
任职要求:
1、男女不限,大专以上学历,形象气质佳,英语口语较好;
2、酒店管理、英语、旅游管理专业或有相关工作经验者将优先考虑;
3、能适应3班倒工作时间,底薪+提成,8小时/天,月休8天,包吃包住,年终奖金。
发展空间:辅导员、领班、主管、GRO、大堂副理、经理助理、调岗销售员
工作地点:宁波杭州湾新区
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诚邀您加入我们充满活力的团队!泛太平洋酒店集团在亚太地区、北美洲和欧洲的 30 多个城市拥有和/或管理“泛太平洋”、“宾乐雅臻选”和“宾乐雅”三个品牌旗下的 50 多家酒店、度假村和服务公寓。泛太平洋酒店的总部位于新加坡,是新加坡上市公司华业集团有限公司的成员。泛太平洋酒店及度假村为每位宾客提供真诚而优雅的服务,并不懈地追求卓越。宁波泛太平洋大酒店与高级服务公寓坐落于宁波东部新城核心区域,毗邻宁波国际会展中心。步行即可轻松抵达主要金融和政府地标,其 415 间客房和 195 间服务公寓将为宾客提供酒店和长住服务。酒店宾客和服务公寓住客可享用一系列餐厅、酒吧和休闲设施,以及占地 3,000 平方米的十一处会议/宴会活动场地。您可以在此体验清新纯正的待客之道,个性化服务以及细致入微的关怀,同时也为您及您的家人带来富有宁波文化风情的旅居体验。宁波泛太平洋大酒店诚邀充满热情和活力的人士加入我们的团队,并渴望您的不断创新带给我们客人全新的酒店体验。如果您想成为我们团队中的一员,赶快联系我们吧!欲了解更多信息,请访问 panpacific.com/ningbo如有意向,请递交详细的中英文简历并注明目前和期望薪资至:careers.ppngb@panpacific.comBe part of our dynamic team!Pan Pacific HotelsGroup is a global hospitality company that owns and/or manages more than 50hotels, resorts and serviced suites across three brands – “Pan Pacific”,PARKROYAL COLLECTION, and PARKROYAL – encompassing more than 30 cities acrossAsia Pacific, North America and Europe. Headquartered in Singapore, it is amember of Singapore-listed UOL Group Limited.Pan Pacific Hotels andResorts delivers sincere and graceful service to every guest with a passion forexcellence.Pan Pacific Hotel and Serviced Suites Ningbo is located in the heart ofthe Eastern New Town of Ningbo, next to the Ningbo International Conference andExhibition Centre. Just walking distance to key financial and governmentallandmarks, the property offers both hotel and extended-stay accommodation withits 415 guestrooms and 195 serviced suites. Hotel guests andserviced suites residents will enjoy access to a range of restaurants and bars,recreation facilities and eleven event venues that span over 3,000 square metres,while being treated to our refreshing, authentic approach to hospitality,personalised service and attention to detail, it will also bring you and yourfamily a rich experience of living in Ningbo.Pan Pacific is looking for motivated and passionate associates who are driven by the desire to create memorable hotel experiences for our guests. If you would like to be part of our dynamic and energetic team, we would like to hear from you.For more information, visit panpacific.com/ningbo.Interested applicants should email the People & Culture Development Manager at careers.ppngb@panpacific.comand include a detailed resume, as well as details of current and expected salary.