OPERATIONS运营
Maintain organization of banquet service areas.
维护宴会厅区域的整齐有序。
Review menu/service (BEO) with banquet service manager and banquet chef on a daily basis.
每天与宴会厅服务经理和宴会厅厨师核对当天的菜单和接待通知单。
Communicate any additional set-up requirements with head houseman and banquet service manager.
及时地与领班、宴会厅服务经理沟通任何客人的额外要求。
Coordinate all food requirements with the kitchen, including accurate counts for preparation and plating.
与厨房协调所有有关食品的要求,包括数量和出品方式。
Coordinate all liquor requirements with the beverage manager. Be responsible for maintaining budgeted banquet beverage cost.
与酒吧经理联络,负责客人对酒水的需求,负责维持宴会厅酒水成本的预算。
Assign work/functions to banquet supervisor.
分配主管工作。
Directly supervise the work of banquet supervisors and waiter/waitress and personally observe the performance of all banquet service associates.
直接管理宴会厅领班和服务员的工作,并观察所有员工的工作表现。
Directly responsible for the grooming, standards and appearance of all banquet service associates.
负责检查所有宴会厅员工的仪容仪表。
Insure that all schedule banquet/event functions take place on time and according to plan.
确保功能时间表按时并根据计划进行。
Make personal contact with guests an assist them with any requests.
与顾客建立个人联系,帮助他们解决任何问题。
Supervise proper tabulation of all banquet checks and be responsible for insuring that all checks are presented to guest for signature.
负责所有宴会帐单的准备工作和确保所有帐单送交客人签字。
Prepare or review a critique made of every catering function. All problem areas should be noted and either corrected or a proposed solution should be forwarded to the Director of Event Management.
准备及复查每次宴会活动的批评意见,所有出现的问题都要记录,要么纠正,要么提供建议给宴会统筹总监。
Conduct “pre-function briefings” and attend weekly function meetings.
主持宴会准备会和参加每周的宴会会议。
Keep copies of all BEO, along with beverage requisitions.
复印和保存所有BEO单据及酒水清单。
Responsible to control and maintenance of all service equipment, Write work orders as necessary.
负责所有服务设备的控制和维护工作。必要的时候填写工作申请单。
Bring to the attention of the director of event management/ banquet manager all materials and equipment that require re-ordering or need to be replaced.
对于需要维修或更换的设备,向上级提出建议。
Recommend new products and/or methods of operation in banquet.
提出新的宴会销售产品和运做方式。
HUMAN RESOURCES/ EVENT AND BANQUET DEPT.人力资源
Participate in hiring and initial training of all banquet service associates.
参加雇佣和培训所有宴会部员工。
Conduct any ongoing training of supervisor and service associates.
负责对所有的领班和员工进行不间断的培训活动。
Prepare efficient work schedules for all service associates in terms of coverage and adherence to budget guidelines.
根据预算的基础,为所有员工准备有效的工作时间表。
Responsible of maintaining the disciplines into a high level of morale among banquet service associates.
负责保持一支高水准的员工服务队伍。
ADMINISTRATIVE行政
Insure that all guest complaints/requests are handled to the guest’s satisfaction.
确保所有客人的投诉和要求得到满足。
Responsible for reporting all guest and associate accidents immediately to the Banquet Service Manager so that accident reports may be prepared/further assistance may be obtained.
及时将所有顾客和员工的意外事故反映给宴会厅经理,以便能提供更多帮助。
Responsible for maintaining ongoing energy conservation and loss prevention programs among service associates.
负责维持一只训练有素的员工队伍,减少员工流失。
Attend all function BEO meetings
参加所有会议。
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