1. Process all applications for credit facilities by clients and make recommendation for amount of credit to be extended by the hotel.
处理所有的信贷申请要求,给酒店以建议,帮助建立信用额度
2. Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer contracts. Reconcile Master accounts for in house conferences daily where appropriate.
如有必要监督特殊的安排得团队或者会议,确保电脑中输入的符合合同。并适当审核每日在店的会议账户。
3.Review “High Balance” report for in house guests on a daily basis and liaise with front office department for any action required.
每天查超定金报告,并与前厅保持联系采取必要的措施。
4.Monitor open PM accounts to ensure all balances are either settled or transferred to city ledger within 3 business days of guest departure.
监测PM帐户以确保所有的账在客人离开的三个工作日内得到结算或转入AR。
5.Monitor and pursue collection of overdue accounts to ensure receivable balances remain within hotel credit terms and approved credit limits. Liaise with Financial Controller in relation to any balances of concern.
监测并追踪超限额的帐户, 以确保应收余额保持在酒店信用条款和批准的信贷额度内。并将相关余额及时向财务总监汇报。
6.Review city ledger to identify any short payments by clients. Investigate and take necessary follow up action, including timely processing of any rebates required after approval is obtained.
每日复核城市挂帐以查看是否有客户少付现象。调查并采取必要的跟进,包括在获得批准后作调帐。
7.Prepare collect ability analysis for monthly doubtful debt provision calculation.
对每月有问题的债务进行计算分析和计提坏帐准备。
8.Submit request to write-off any uncollectible account for approval by Financial Controller and General Manager.
将不能收回的呆帐向总经理和财务总监递交注销请求。
9.Arrange monthly credit meeting and document minutes of meeting for future follow up action.
安排月度信用会议,对会议进行记录,并进行跟踪。
10.Respond to and resolve accounts receivable, credit card and commission queries on a timely basis.
及时回复和解决应收帐款,信用卡和佣金疑问。
11.Ensure invoices are issued to clients on a timely basis, including any hotel retail space tenants, and together with appropriate supporting documentation.
确保发票和所有相关的文件及时的给予客人,包括租赁酒店租赁场所的客户。
12.Review City Ledger daily for correct posting of charges and take corrective action where necessary.
每日对城市挂帐的正确性进行检查,如有差错进行改正。
13.Ensure daily cheque list processed by Accounts Receivable is reconciled to cheques received by General Cashier. Ensure payments are applied correctly within City Ledger and Guest Ledgers and Advance Deposits Ledger.
确认总出纳处的每日支票的处理。确保所有的付款归入到正确的挂帐、客帐或预付帐户
14.Prepare travel agent commissions for payment on a timely basis.
及时准备旅行社的佣金返还。
15.Print and file month end reports for city ledger, guest ledger and advance deposits.
每月底将的城市挂帐, 宾客挂账和预付款打印存档
16.Ensure statements are sent to clients with outstanding receivable balances on a monthly basis.
确保每月将对帐单送到客户
17.To review that all rebates and allowances to ensure they are properly authorized, and to report any deviations from hotel policies and procedures.
检查所有的减免额和补贴确保他们有正当的授权,并报告任何与酒店政策和程序有所偏差的地方。
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