• 五险一金
• 带薪年假
• 包吃包住
• 年终奖金
• 做五休二
• 员工生日礼物
• 高温补贴
• 管理规范
• 岗位晋升
• 雅高集团调动

This position is concerned with the efficient and professional service of food and beverages while ensuring guests receive optimum service in accordance with the Hilton standards, policies and procedures
本职位要求在服务生能为客人提供有效率以及专业的服务，在符合希尔顿国际酒店务标准的前提下保证向客人提供周到的服务，令客人感到舒适满意.

 Understand dietary requirements and offer appropriate suggestions.
熟悉掌握菜单知识并可以自如的向客人做以介绍。
Be able to correctly identify food dishes.
理解正确的饮食搭配，并可以向客人提出合理的建议
By completing room service checklist in product knowledge.
达到送餐服务要求的产品知识水平。
 Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.
根据客人的不同国籍，推荐菜单上食品
Undertake steps/process to ensure that all in room dining are set to the standards. This also includes communicating with the Chefs about Daily soup and special dish, and then inform the magic centre
遵守服务程序，保证每个送餐都按照服务标准。及和厨师交流每天例汤和特殊菜式并告知服务中心。
 By completing Room service checklist on preparing the department for service.
根据送餐服务标准的要求，完成餐厅对客服务的准备工作
 Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Supervisor/Manager
满足客人的各项要求, 如不能立即回答客人的问题请与经理联系。
Ensure service standards per room service checklist are being achieved.
确保达到送餐服务检查表中涉及的各项标准
You feel confident with room service checklist on complaint handling.
以送餐服务标准为基本准则处理客人投诉
 Ensuring that safe and healthy working practices are observed throughout service.
在服务过程中确保严格遵守卫生及安全守则。
 Reporting any accidents/incidents to the Captain/Manage
向上级领班经理汇报发生的任何事故
 Performs any other duty as assigned by the Department manager.
执行任何工作任务都像执行部门经理下达的任务一样。

Grand Mercure Jinan Sunshine , the elite of Accor Hospitality Group,is a unique international brand hotel with French glamour and Asian beauty.The hotel is well located in the west commercial district,adjacent to large shopping mall,with easy access to Jinan West Railway Station,popular for its proximity to Spring Square and Jinan Yaoqiang Airport.山东健康置业集团中垠地产济南阳光壹佰房地产开发有限公司美爵大酒店——融法国风情与亚洲之美于一体的国际品牌酒店。雅高精选，必属非凡。美爵酒店位于济南西部商业发展区，紧邻大型购物中心，交通便捷；距市中心泉城广场15分钟车程、济南高铁西客站仅10公里，并且可以方便及时地到达济南遥墙国际机场。 The contemporary luxury hotel offers 333 elegant rooms including suits with spacious living areas,plus 2 restaurants,one Chinese,one All Day Dinning restaurant and a Lobby bar.A pillar-free Grand Ballroom that accommodates up to 700 guests,5multifunction room and 1 VIP room including state-of-the-art audiovisual meeting facilities including. Designed for genuine comfort,Grand Mercure Jinan Sunshine by ACCOR is the ideal choice for business and leisure travelers in the City of Springs.酒店特设3个精致优雅的餐厅及大堂吧，333间舒适宽敞的各式客房与套房。可容纳700人的无柱大宴会厅，及6个不同规模的会议室，科技先进，优雅大方。无论是商务出访还是旅游度假，美爵酒店都将是您体验泉城美景的最佳选择。