主要职责
1. 主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。
2. 保持令人愉悦的态度并专心接待每位到来的客人
3. 在与行李相关的问题上,遵守客人入住和退房工作程序。
4. 为来店和离店的客人开关汽车及出租车门。
5. 向客人提供关于酒店的设施和服务的信息。
-Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked.
-Maintain a willingness to please attitude and give undivided attention to any approaching guest.
-Adhere to guest checking in and checking out procedures pertaining to baggage handling.
- Assist arriving and departing guests by opening and closing car and taxi doors.
-Provide information to guests about the hotel facilities and services.
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Grand Mercure Jinan Sunshine , the elite of Accor Hospitality Group,is a unique international brand hotel with French glamour and Asian beauty.The hotel is well located in the west commercial district,adjacent to large shopping mall,with easy access to Jinan West Railway Station,popular for its proximity to Spring Square and Jinan Yaoqiang Airport.山东健康置业集团中垠地产济南阳光壹佰房地产开发有限公司美爵大酒店——融法国风情与亚洲之美于一体的国际品牌酒店。雅高精选,必属非凡。美爵酒店位于济南西部商业发展区,紧邻大型购物中心,交通便捷;距市中心泉城广场15分钟车程、济南高铁西客站仅10公里,并且可以方便及时地到达济南遥墙国际机场。 The contemporary luxury hotel offers 333 elegant rooms including suits with spacious living areas,plus 2 restaurants,one Chinese,one All Day Dinning restaurant and a Lobby bar.A pillar-free Grand Ballroom that accommodates up to 700 guests,5multifunction room and 1 VIP room including state-of-the-art audiovisual meeting facilities including. Designed for genuine comfort,Grand Mercure Jinan Sunshine by ACCOR is the ideal choice for business and leisure travelers in the City of Springs.酒店特设3个精致优雅的餐厅及大堂吧,333间舒适宽敞的各式客房与套房。可容纳700人的无柱大宴会厅,及6个不同规模的会议室,科技先进,优雅大方。无论是商务出访还是旅游度假,美爵酒店都将是您体验泉城美景的最佳选择。