1、大学学历,相关专业毕业;
2、熟悉前厅部工作服务标准及操作程序;
3、收集宾客意见并上报至欢迎大使经理;
4、处理宾客要求并亲自协调相关部门,保证满足宾客的合理要求;
5、熟悉服务标准并以此指导日常工作及监督员工表现。
1.University degree in related subjects preferred;
2.Familiar with Front Office Standards and Procedures;
3.Collect all guest’sfeedback and report to Welcomer Manager;
4.Handle guest requests and takes personal responsibility to ensure request is met by following up with relevant departments;
5.Be familiar with service standards and is guided in daily work by these. Monitors staff performance continuously in this respect.
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南京玄武苏宁诺富特酒店座落于风景秀丽、空气清新的徐庄软件园内,是苏宁云商集团总部所在地,酒店紧邻苏宁大学,采用诺富特新标准客房设计理念,拥有335间客房、套房以及酒店式公寓。同时酒店采用现代的设计理念,设计建造全日制服务餐厅、精致粤菜、淮扬菜系餐厅,以及900平方米无立柱宴会厅、八个会议室及多功能厅以及包括室内泳池、健身房的康乐中心。 Located in the newly developed XuZhuang Technology Park and adjacent to the massive Suning Corporate HQ & Training Centre, the Novotel Nanjing East will have 335 guestrooms, Suites and Apartments designed to the new Novotel ‘Next’ concept. Its contemporary and artistic designs will include an All-Day Dining Restaurant, a Cantonese/ Huaiyang Chinese restaurant, a 900 sqm pillar-free ballroom with 8 Boardrooms & Function rooms. A Fitness Centre with indoor-pool, gym.