• 员工生日礼物
• 节日礼物
• 岗位晋升
• 包吃包住
• 技能培训
• 管理规范
• 领导好

Ensuring that guests are transported from the hotel in a safe, timely and efficient manner, ensuring prompt service.
为客人提供及时安全的接送，确保及时的服务。

1.         Holder of A1 driving license
持有A1驾照
2.         Greets customers immediately with a friendly and sincere welcome . Responds to inquires with accurate information regarding hours of outlet operation , directions to local attractions , or meeting rooms , car rentals and airline shuttle service , etc ,according to individual needs.
诚挚友好的问候客人。快速精准的回答和应对客人提出的问题及要求，其中包括各消费场所的营运时间，景区景点指南，租车服务及机场接送服务等。
3.         Creating a warm and welcoming arrival for guests, ensuring that guests are transported to the hotel in a safe and efficient manner.
为顾客提供热情周到的接待，确保客人安全迅速的到达酒店。
4.         Ensures that all guests are transported to and from the hotel in clean, well maintained and road worthy vehicles that are a reflection of the hotel, and that they are provided with service that is friendly, courteous and informative manner.
提供礼貌友好的服务，保持酒店清洁，交通便利，这些都是酒店品质的反映。
5.         Ensuring consistency of standards throughout the operation by adhering to Hilton brand standards.遵循希尔顿品牌标准。
6.         Takes an active role in the team by being kind, cooperative, helpful and never forgetting the person behind the guest.
积极的工作，友好的为客人提供服务。
7.         Actively takes part in training the team, supporting and leading formal training sessions and                 focusing on the job training to ensure that all team members are of the same standard. Also attends training where and when required.
积极参加所需的各种培训，提高工作能力。
8.         Transporting guests to the hotel in a safe, responsible and courteous manner, ensuring the guests overall comfort, and safety when traveling. During the transport, to make conversation and offer information to the guest that creates a relaxing and informative experience.
将客人安全的送至酒店，确保客人的舒适。行程中，提供一些信息或做简短的对话，让客人觉得轻松。
9.         Greets guests at the Airport upon arrival, assisting them in carrying their luggage and directing them to the hotel transportation.
向到达的客人问候，帮助他们搬运行李，将他们送至酒店提供的运送车辆处。
10.         To drive in a safe and responsible manner, respecting the road rules of China and the safety concerns of the guest. To take all possible precautions and measures to avoid accidents or incidents where delays or injury could occur.
安全驾驶，遵守交通法规。采取所有可能的措施避免意外事件，晚点或者受伤的发生。
11.     To attempt where possible to avoid poor traffic conditions by taking alternative routes or advising the guest the best suitable time to depart the hotel in order to reach their destination at the desired time.
向客人提供其他可能的路径以避免交通阻塞，提醒客人何时该从酒店出发才能在规定的时间到达目的地。
12.     Handles complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager for follow up, where appropriate. Follows up with all guests to ensure satisfaction with problem resolution.
采取必要行动，及时有效的处理顾客的不满，适当的时候告知值班经理或宾客关系经理。回访客人，确保客人对解决方法满意。
13.     Ensures a prompt departure for all guests by ensuring that all their luggage is collected and placed in the hotel car promptly, or offered assistance when in the lobby. Also to ensure that all guests are invited back and farewelled.
确保客人所有的行李都被收齐并及时运送，如有需要，在大厅提供帮助。同时欢迎他们再次光临。
14.     Ensures that guests are transported from the hotel in a prompt and efficient manner, ensuring that pick-up and drop-off times are strictly kept to and to ensure that the guest arrive at their destination on time and not-rushed.
确保及时运送客人，严格遵守时间表，使客人按时到达目的地。
15.     Takes all care when driving to avoid any damage that may occur in the course of daily activities, this also includes driving in a safe and responsible manner, ensuring to obey the road rules and drive courteously at all times.
小心驾驶，礼貌驾驶，遵守交通法规，避免一切可能发生的灾祸。
16.     The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
17.     Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。

? ? ? ? 成都艾克美酒店管理有限责任公司是四川永志建设有限责任公司与四川省兴益投资建设有限公司共同投资兴建的一家五星级标准以旅游商务休闲为一体的综合性酒店，酒店位于成飞大道青羊工业总部，地理位置优越，交通便利。
? ? ? ?酒店主楼高17层，外景灯光亮丽，酒店客房设施设备高档，装修时尚、格调温馨怡人，配备了高级标准房、高级大床房、行政套房、商务套房、豪华套房、总统套房等155间/套，可同时接待300多位宾客入住。
? ? ? ?酒店引进成都知名餐饮企业“潮皇阁”为酒店客人提供完善的中餐及宴会服务。酒店另配有高雅的咖啡厅、茶坊、健身中心、大堂吧、KTV、SPA中心等休闲娱乐设施，是您商务会友、休闲娱乐、旅游观光、会议会务的绝佳去处。从2011年2月正式营业，为国内外旅客提供了优质的服务。
? ? ? ?酒店二期从15年9月中旬营业。客房达到300多间，涵盖大型会议室、游泳池、网球场等大型项目。同时将引进大量人才。
现诚邀有志之士共同缔造完美呈现！
? ? ? ? 联系电话：028-87078888转86020


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