Reservation Clerk 预订部文员
2千-3千
停止招聘
发布于 2022-08-10
Reservation Clerk 预订部文员
2千-3千
重庆 | 经验不限 | 大专 | 招1人
停止招聘
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职位描述

 

•The Reservation  Agent's mission is to record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets

预订文员的主要职责是有效率的和准确的记录和执行所有通过电话,传真和电子邮件的房间预订和相关的咨询,同时扮演一个销售人员的角色从而达到酒店的目标.


• The Assistant Reservation Manager performs his/her duties within the framework defined by the chain and hotel norms and by internal regulations as specified by the Director of Sales and Marketing 

遵循集团和下属酒店所列的各项规定及本酒店的规章制度,在市场销售总监具体指导下,履行自己的职责.


• To ensure that all reservations are entered accurately and “mesh” update maintained consistently 

确保可以准确的输入所有的预订资料和保持一致的信息更新


• To be aware of booked-out status and need periods to maximize sales opportunities. To alert the Assistant Reservation Manager of sudden changes in occupancy levels 

为了更大化的提高销售量及时观测客房超预订情况和需要补充预订的时期。及时通知预订部副经理关于入住率的更新状况


•、 Prepare daily pick up report

负责完成每日客房预订报表


• Daily updating the rooms forecast and send to concerned department 

每天更新整月房间预测,发给相关部门


• Daily Printing the VIP and arrival list. Update this information on white board.

打印VIP 和ARRIVAL的报表,在白板上更新信息


• Daily printing the manager report and filling it 

打印经理报告并作存档


• Updating the hotel business figure and forecast 

在白板上更新前晚的真实数据,后两天的预测及酒店的推广活动


• Filling the reservation fill.

整理当天的预订资料


• Checking the log book of  all items and follow it up 

检查交班本上的事项并跟进


• Daily keying in the hotel business in the bench

每天上BENCH网填写每日的收入等.


• Record and execute action plans which increase reservation sales and associated business 

记录和执行工作计划,从而增加酒店通过预订部的销售分额和其他相关的营业收入


其他要求
语言能力:英语-良好
计算机能力:熟练
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公司地址
重庆市渝中区新华路222号负4楼人力资源部
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
 Ideally positioned in the heart of downtown, TheWestin Chongqing Liberation Square is a short stroll from corporate offices,restaurants, shopping, and entertainment. Be renewed at this urban retreat forboth business and leisure travelers alike.Refresh in our indoor pool after a brisksession in our Westin WORKOUT® Gym. Experience the culinary delightsof our Chinese, Western and All Day Dining restaurants, or replenish your spiritwith a pampering treatment at our blissful Heavenly Spa®.Escape to our 333 thoughtfully designed,luxurious guest rooms. The signature all-white Westin Heavenly Bed®,High Speed Internet Access and flat screen LCD television ensure each space isa calming oasis, and that your stay with us is rejuvenating.Great opportunities for career escalation are open here for the talents with passion to constantly practice Care for Associate, Care for Guest and Care for Business together with us.重庆解放碑威斯汀酒店位于市区中心地带,地理位置绝佳,可短途步行前往公司办公楼、餐饮区、购物区和娱乐区。这一迷人的都市绿洲将是商旅人士和休闲游客的理想下榻之所。在我们的威斯汀健身房(Westin WORKOUT®)上完健身课程之后,不妨来到室内泳池尽情畅游,放松身心。还可在我们的中式、西式和全天候餐厅尽情品尝美食,或享受舒缓的天梦水疗(Heavenly Spa®)护理,彻底焕发活力。诚邀您来到我们 333 间精心设计的豪华客房内享受彻底放松。标志性的全白威斯汀天梦之床(Heavenly Bed®)、高速上网接入和液晶纯平电视,将确保每一空间都如同静谧绿洲,让您恢复身心活力。我们期待具有才华及饱满工作热情的有识之士加入我们的大家庭,与我们一起肩并肩. 
重庆市渝中区新华路222号负4楼人力资源部
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