ID11622 Floor Supervisor 楼层主管
停止招聘
发布于 2022-03-05
ID11622 Floor Supervisor 楼层主管
重庆 | 2年以上 | 高中 | 招2人
停止招聘
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·        <Handle all complaints and requestsimmediately and tactfully. Make sure the guests are satisfied with the servicebefore they leave the hotel. Request assistance from the Exec. Housekeeper ifcomplaints and requests cannot be handled.>

<迅速巧妙地处理客人的投述和要求。确保客人离开酒店前对酒店提供的服务感到满意。如果无法妥善处理客人的投述和要求应请求行政管家的帮助。>

·        < Directsupervisions of work of room attendants and assist in work when needed.  Give briefing daily before they start work >

<直接为客房服务员提供指导并在需要时提供协助。每日工作开始前例行晨会。>

·        < Reportthe status of rooms to the front office. Check on discrepancies with the F/O8:00am report.>

<通知前厅部当前房态。按照前厅部早上八点房态表检查差异房。>

·        < Reportsimmediately sick and irregular guests to AEHK, EHK and Duty manager.>

<立即向行政副管家、行政管家和值班经理报告任何生病或不寻常的客人。>

·        < Reportthe status of rooms to the front office. Check on discrepancies with the F/O8:00am report.>

<通知前厅部当前房态。按照前厅部早上八点房态表检查差异房。>

·        < Check andWrite work orders for room’s maintenance. All rooms should be free of anymaintenance. Follow up on maintenance and see if it is done >

<检查并填写客房维修单以确保所有客房状态良好。跟进客房维修并确认是否已经完成。>

·        < All lost& found items are to be sent to housekeeping office. Valuable items are tobe handed immediate to the Exec. Housekeeper >

<将所有失物送至客房部办公室。贵重物品应立即移交给行政管家。>

·        < Inspectguestrooms, corridors and service areas on assigned floors. Ensure that allguest room's cleanliness is up to standard. Checks and reports any repairedproblems >

<检查负责楼层的客房、走廊和服务区。确保所有客房的清洁水平达到标准。检查并报告所有维修问题。>

·        < Check allthe pantries ensure the pantry and linen shelves are clean and tidy, vacuumcleaner is emptied and clean.>

<检查所有工作间以确保工作间和布草架干净整洁,吸尘器干净无污物。>

·        < Controland issue stock and take inventory to safe guard against pilferage andshortage. Responsible for the requisition of sundries supplies.>

<控制并发放客用品并进行盘点以避免失窃及短少。负责申领各种客用品。>

其他要求
国际联号工作经历:优先
语言能力:中国普通话-良好
计算机能力:一般
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公司地址
重庆市渝中区新华路222号负4楼人力资源部
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
 Ideally positioned in the heart of downtown, TheWestin Chongqing Liberation Square is a short stroll from corporate offices,restaurants, shopping, and entertainment. Be renewed at this urban retreat forboth business and leisure travelers alike.Refresh in our indoor pool after a brisksession in our Westin WORKOUT® Gym. Experience the culinary delightsof our Chinese, Western and All Day Dining restaurants, or replenish your spiritwith a pampering treatment at our blissful Heavenly Spa®.Escape to our 333 thoughtfully designed,luxurious guest rooms. The signature all-white Westin Heavenly Bed®,High Speed Internet Access and flat screen LCD television ensure each space isa calming oasis, and that your stay with us is rejuvenating.Great opportunities for career escalation are open here for the talents with passion to constantly practice Care for Associate, Care for Guest and Care for Business together with us.重庆解放碑威斯汀酒店位于市区中心地带,地理位置绝佳,可短途步行前往公司办公楼、餐饮区、购物区和娱乐区。这一迷人的都市绿洲将是商旅人士和休闲游客的理想下榻之所。在我们的威斯汀健身房(Westin WORKOUT®)上完健身课程之后,不妨来到室内泳池尽情畅游,放松身心。还可在我们的中式、西式和全天候餐厅尽情品尝美食,或享受舒缓的天梦水疗(Heavenly Spa®)护理,彻底焕发活力。诚邀您来到我们 333 间精心设计的豪华客房内享受彻底放松。标志性的全白威斯汀天梦之床(Heavenly Bed®)、高速上网接入和液晶纯平电视,将确保每一空间都如同静谧绿洲,让您恢复身心活力。我们期待具有才华及饱满工作热情的有识之士加入我们的大家庭,与我们一起肩并肩. 
重庆市渝中区新华路222号负4楼人力资源部
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