• 带薪年假
• 年底丰厚奖金
• 包吃包住
• 年度旅游
• 人性化管理
• 技能培训
• 管理规范
• 领导好
• 节日礼物
• 岗位晋升

岗位职责：
·        
Process all incoming and outgoing calls accurately
and courteously
·        
正确并礼貌地处理所有打进和打出酒店的电话。
·        
Records and controls accurately wake up calls
·        
准确记录并管理叫早服务。
·        
Pages guests in co-operation with concerned
departments
·        
与相关部门合作，对客人进行呼叫。
·        
Records all entries on traffic sheets
·        
将所有条目记录到电话单上。
·        
Assists guests with international calls and
directory queries
·        
协助客人处理国际长途和号码查询。
·        
Calls guests by name whenever possible
·        
尽量称呼客人的姓名 。
·        
Pages staff member when requested
·        
如有需要，对工作人员进行呼叫。
·        
Abides by principles of guest privacy
·        
遵守保护客人隐私的原则
·        
Handles guests needs or requests and reports
complaints to the Telephone Supervisor
·        
满足客人的需要或请求，并向总机主管汇报投诉情况。
·        
Report on logbook daily
·        
每日记下工作日志。
·        
Bill call costs
·        
提供电话费单据。
·        
Aware of local telephone listings and frequently
dialed numbers
·        
熟悉当地电话表以及常拨号码。
·        
Strictly abides by standards policies and
procedures governing cases of emergency such as fire, bomb scare and other
critical situations
·        
严格遵守处理紧急事件，如火灾、炸弹威胁和其它危机的标准政策和工作程序。
·        
Advises defects on switchboard equipment to
Supervisor
·        
向主管汇报总机设备出现的问题。
·        
Maintains a clean work environment
·        
保持工作环境的清洁。
·        
Attends to all guest queries and requests promptly
·        
及时处理客人的所有问询和要求。
·        
Maintains detailed knowledge of the Hotel’s fire,
life and safety system
·        
熟知酒店的消防、救生和安全系统。
·        
Maintains detailed knowledge on the Emergency
Response Team and workings of the telephone room in this regard
·        
熟知紧急事件处理小组的相关情况以及电话室在此方面的工作方式。
·        
Maintain Hotel Information










































































保管酒店相关信息。
 
任职要求：
1. 口齿清晰，音质优美，良好的口头表达能力。
2. 较强的服务意识，可适应三班倒工作时间。
3. 具有酒店相关经验者优先。
 

【招贤纳士】西安温德姆至尊酒店日常招聘 每周一至周五  10:00am/14:00pm酒店地址：西安市雁塔区曲江新区慈恩东路208号招聘邮箱：'hr.recruitment@wyndhamgrandxian.com'直拨招聘专线：029-68219960联系人：洪女士Wyndham Grand Xian SouthOpening in 2014, Wyndham Grand Xian South is situated at the key position of the prestigious tourism site ‘Great Tang All Day Mall’ in Xi'an, just minutes away from Big Wild Goose Pagoda, international shopping centers and many famous historic heritage sites. Wyndham Grand is the top brand of the Wyndham family, and Wyndham Grand Xian South is the luxury hotel under direct management of Wyndham Group in China.Apart from the ideal location, Wyndham Grand Xian South is designed with both contemporary style and traditional Chinese architectural influence. 565 spacious, elegantand comfortable guest rooms and suites. The hotel brings 5-star dining experiences to a high level of creativity, presenting cuisines from around the world, as well as local favorites at the astonishing restaurants and bars. The hotel alsoprovides an elegant setting for hosting high-level meetings and upscale private events. The versatility of our meeting and function rooms makes event planning an enjoyable experience at Wyndham Grand Xian South.西安豪享来温德姆至尊酒店于2014年开业的西安豪享来温德姆至尊酒店坐落于西安曲江新区大唐不夜城的核心位置，大雁塔及众多风景名胜、购物中心近在咫尺。该酒店是温德姆酒店集团旗下的顶级品牌，也是该集团在中国直属管理的五星级国际奢华酒店。酒店将现代建筑艺术与中国传统建筑文化有机结合，565间奢华典雅的客房及套房，让您即刻体验舒适自在与宾至如归。数间别具特色的餐厅及酒吧，令您随时惬意享受美食美境，完善的会议设施使您拥有尊贵、完美的活动体验。