• 节日礼物
• 管理规范
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 包吃包住
• 五险

Responsible for ensuring all hotel property is protected from theft, vandalism or damage.
确保酒店所有财产的安全，以防偷窃、人为破坏等情况的发生。
Frequent patrols and checks of hotel areas including safety equipment and exits.
对酒店区域进行频繁的巡逻，包括安全设施和各消防通道。 
Ensure no solicitation of non hotel services takes place on site
确保在酒店区域内无违反酒店服务的教唆活动发生。
Ensure only authorized persons or goods are permitted on and off site (restricted areas)
确保只有被授权的人或物品方可进出酒店（限制区域）。
Deal with guest and colleague issues with empathy.
设身处地的为酒店客人和员工解决问题。 
Assist with initial investigation in relation to allegations of loss or damage.
协助关于物损的初步调查。
Assist with initial investigation in relation to guest or colleague injury accident.
协助酒店客人或员工的受伤事件调查。 
Be familiar with hotel rules and policies
熟悉酒店规章制度。
Maintain the key control system
维护钥匙管理系统。
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal      appearance and hygiene and adhere to the hotel and department grooming      standards.
通知部门内员工工作时穿着准确合适的服装并佩戴名牌。确保他们保持高标准的仪容仪表，部门的整体形象要符合酒店的标准。
To provide friendly, courteous and professional service at all times.
       提供专业、友好、周到的服务。
Greet every guest in the lobby. A friendly smile and nod in 15 steps, and greet our guests in 5 steps to show our      guests that they are genuinely welcomed and valued at the hotel.  
大堂当值需向每一位客人问好。做到十五步微笑点头，五步向客人问好，让客人感受到他们的重要性。
 
Health and Safety 卫生安全
 
Be fully aware of Health and Safety legislation
完整地了解卫生安全法。
Incorporate the daily checking of fire prevention systems and emergency exits into patrol strategy.
通过巡逻检查酒店的消防设备和紧急出入口。
Identify, isolate and minimize workplace hazards
检查工作场所确保风险最小化。
 
 
Community交流互通
 
Maintain open and frequent communication with managers and supervisors within the security department and across the      hotel.
与部门经理和其它主管保持开放互通的交流。
Develop effective communication channels with colleagues from the hotel.
与酒店员工发展有效的沟通渠道。
 
Process and Operations操作步骤
 
Implement all security deprtment procedures to maintain effectiveness
确保所有的保安部所有流程的有效执行。
 
REQUIREMENTS 职位要求
 
Education 教育程度
High School Graduate or equivalent 
高中毕业或同等学历 
 
Job Skill / Knowledge 工作技能/知识
Customer Service Skill 
对客服务技巧 
Communication Skill 
交流沟通技巧 
Telephone Technique 
电话使用技巧 
 
Language Proficiency 语言技能
Fluent in Mandarin 普通话流利 
Basic Conversational English 基本英语对话
 
Competencies 能力
Customer Focus 以顾客为中心 
Interpersonal Intelligence 善于交际 
Team Builder 团队建造者 
Logical thinking 具有逻辑思维 
Decision Making 决策能力 
 
Experience 工作经验 
2 years Experience as security officer in 4/5      Star Hotel 
 

安徽金陵大饭店位于合肥市滨湖新区CBD核心区，环城高速以南，徽州大道以东，居骆岗机场附近，居合肥经济技术开发区和合肥市包河工业园区；同时饭店所处滨湖新区是汇集地铁一号线直通、高速出入口、省委省政府办公所在地为一体的重要经济、政治、交通枢纽。饭店总建筑面积4.5万平方米，其中地下1层，地上29层，裙楼7层，地上总建筑面积3.8万平方米，饭店建筑高度99.6米。饭店拥有各类高级客房、豪华客房、行政客房、总统套房303间/套，设有和苑轩中餐厅、徽食尚特色餐厅、金海湾西餐厅、红酒吧、银桥湾大堂吧等餐饮设施，9个不同规格的大小会议室以及805平米的多功能厅和520平米的宴会厅。此外，饭店还拥有室内游泳池、室外网球场、乒乓球、台球、棋牌室、健身房、SPA馆、桑拿等康体设施。