• 五险一金
• 岗位晋升
• 包吃包住
• 节日礼物
• 带薪年假
• 技能培训
• 员工生日礼物
• 环境优美

Position Summary：
1. Review arrival information on a daily basis; VIP, Wyndham Member, Regular guests,Groups, special requests etc;
2. Report to management on deficiencies and irregularities noted in the operation;
3. Ensure that guest complaints are properly logged and acted upon by trying to avoid any guest leaving the hotel dissatisfied;
4. Report the complaint immediately to the FOM or Management on duty. Solicits assistance from the management if needed;
5. Be familiar with Social Media Rating and is guided in daily work by these;
6. Monitors staff performance continuously in this respect;
7. Responds immediately on medical requests and emergencies;
8. Maintain effective guest relations, builds rapport and offer personalized service and assistance;
9. Assist Reception when required (check-in, check-out, etc.).
 
Abilities / Key Competencies / Skills：
1. College and above;
2. Good interpersonal and communication skill;
3. Must be familiar with Front Office operations;
4. Be good at organize and problem solving with emphasis on “people management”;
5. Positive attitude under pressure;
6. Fluent in English;
7. At least 1 years working experiences as the same position and International Brand hotel background would be of advantage. 

惠州白鹭湖雅居乐喜来登度假酒店于2014年1月8日正式开业，酒店是由万豪酒店国际集团管理，由香港联交所上市公司雅居乐地产控股有限公司投资兴建的国际五星级豪华酒店。酒店坐落于惠州市区东北部美丽的白鹭湖畔，拥有丰富的天然原始山水资源，环境优美静雅，距离惠州的文化和娱乐景点仅15分钟路程。 万豪集团旗下拥有32大酒店品牌，而诞生于美国麻省春田市的喜来登品牌历史可追溯于1937年，它是万豪旗下酒店数量最多的品牌。如今喜来登将其特有的文化融入岭南名郡、粤东门户、半城山色半城湖-惠州。 酒店总建筑面积10万平方米，共设有201间酒店客房，由世界领先的美国 WATG和WILSON专业设计公司倾心联手打造，呈现的外观建筑与室内设计尽显度假风情。我们为喜来登的客人提供喜来登甜梦之床、热带雨林淋浴和喜来登礼宾服务等标志性产品及服务。秉承集团“人才制胜”的发展战略，我们为我们的员工提供实现快速发展的职业关爱项目和培训等。 来吧，与我们共同成长！惠州白鹭湖雅居乐喜来登度假酒店诚邀您的加入，让我们一同开启“我代表喜来登，我使之与众不同”大门，为环球旅行家提供难忘的度假旅程。详细地址：广东省惠州市惠城区汝湖雅居乐大道1号应聘电话：0752 5878888乘车路线：乘10路公交车到终点雅居乐站下车直行20米温馨提示：面试时请携带一寸彩照1张，个人简历一份，身份证及相关学历/技能证书原件及复印件