Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
· Interview Line Associates
面试员工
· Co-ordinate work experience programs
协调实习生计划。
· Manage the on-line recruitment through the Hotel Web Site
通过酒店网站管理在线招聘工作。
· Correct and timely placement of internal and external advertisements
正确及时的发布内部和外部的招聘广告。
· Conduct exit interviews and provide feedback on reasons for turnover
执行离职面谈并提供员工离职原因的反馈。
· Adherence to pre, during and post employment checklists
遵循聘用前,雇用期间和离职检查单。
· Ensure Staff and Manager awareness of HR Policies and procedures
确保员工和经理了解人力资源的规章制度。
· Ensure information relating to industrial instruments is readily available to all Staff and Managers
确保能够随时为员工和经理提供与行业规定相关的信息。
· Assist managers in developing work practices that are in line with OH &S policies
协助经理制定符合职业健康与安全条例要求的工作程序。
· Assist with line staff counseling and career management
协助员工的咨询和职业管理工作。
· Adhere to time frames established by Head Office
遵守总部设定的时间表。
· Works with Training Manager or designate to Co-ordinate training such as:
与培训经理一起或受其指派协调培训工作:
o First Aid Courses, OH&S, Workplace Rehabilitation courses.
急救课程,职业健康与安全,工作复健课程
o Issue invitations to attend internal and external programs
发送内外部培训项目的请柬
o Maintain records of training attendance
保存参加培训人员的记录
o Implement Orientation
执行新员工培训
o Promote and facilitate cross training, job rotation, and multi skilling
促进并协助交叉培训,岗位轮换和多重技能
o Conduct training for line Associates
执行员工培训
o Conduct departmental skills audits
进行部门技能审核
· Initiate programs which foster good work relations such as social club and consultative committees
建立倡导良好工作关系的计划如:社交俱乐部和顾问委员会等。
· Maintenance of employee files
员工档案的维护工作。
· Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs
维护和管理工作中的职业健康与安全案件,并负责管理康复计划。
· Data Base Management
数据库的管理
· Manage standardized responses to correspondence
管理标准化的书信回复。
· Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
协助维护一套全面的,通用的,以顾客为中心的部门规范和程序,通过持序性的培训监督规范和程序的执行。
· Prepares and administers detailed induction program for new staff
制定和执行新员工具体入职培训计划。
· Provides input for probation and formal performance appraisal discussions in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
· Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
向员工提供工作指导、咨询,必要时对其进行批评处分,并提供建设性反馈意见以便提高工作绩效。
· Regularly communicates with staff and maintains good relations
定期与员工交流思想,保持良好的员工关系。
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