职位:房务部总监
岗位描述:
1、全面负责酒店的房务工作,监管和指导前厅部、客房部、洗衣房以及健身房、水疗部的日常工作,确保酒店环境的安全、清洁、舒适、便利;
2、保证员工为客人提供热情、周到的服务,尽可能满足客人的住宿要求,最大限度地提
高客房的出租率、客房收入和平均房价;
3、完成营业收入预算,控制劳动成本和支出,在职责范围内获取最大的利润;
4、协调房务部各部门之间相关信息的交流工作并指导房务部与其它部门特别是工程部和保安部之间的信息交流。
任职要求:
1、具有酒店行政管理商业管理或相关专业大专及以上学历;
2、拥有至少5年酒店宾客服务工作经验,包括3年管理经验;
3、能熟练使用微软办公软件;
4、具备良好英文口语及书写能力;
5、良好的敬业精神和职业道德操守,责任心、事业心强,具备较强的执行力富有激情能出色完成公司下达的各项指令。
Position: Director of Rooms
Job Description:
1、Assume overall responsibility for the housekeeping; Oversee and direct all the daily operations of Front Office, Housekeeping, Laundry and Recreation and Health Club; Ensure a safe, clean, comfortable and convenient environment of the hotel;
2、Ensure that the staff offer a warm and thoughtful service; Satisfy the guests’ accommodation request to the best of its ability and maximize the room occupancy rate, room revenue and average room daily price;
3、Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within the scope of its responsibility;
4、Coordinate the exchange of pertinent information among subordinate departments within Rooms Division and direct the exchange of information with other departments, especially Engineering and Security;
Required Qualifications:
1、College’s degree or above in Hotel Administration, Business Administration or equivalent;
2、Five years of guest service / hotel experience at least and three years of experience in management;
3、Proficient in the use of Microsoft Office;
4、Good written and spoken English;
5、Good professional dedication spirit and professional ethics, high sense of responsibility and high spirit of enterprise, strong executive power, passionate, able to fulfill all the instructions issued by the company.
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南京香格里拉座落于南京市鼓楼区中心地带,在繁华都市中提供典雅便利的休憩之处。酒店地理位置优越,举步之遥可达玄武湖,去往南京火车站仅10分钟车程或一站地铁,到达南京禄口国际机场仅需45分钟车程。 酒店不仅拥有设施完善的健体水疗中心,还提供风格迥异的美食佳肴,譬如以淮扬菜闻名的江南灶中餐厅,呈现多国料理的咖啡炫全日制餐厅,集酒吧和火锅于一体的好吧·帅锅等,让宾客纵享精致丰富的餐饮体验。At the heart of Gulou District, Shangri-La Nanjing provides a convenient and elegant respite from the bustling city. Within about 10 minutes’ drive from Nanjing Railway Station and easy access to the Xin Jie Kou shopping centre, the hotel offers sweeping views of the city and Xuanwu Lake. Enjoy an energising daily workout in the fully equipped gym or relax in the luxury haven environment of Chi, The Spa. The hotel offers stylish restaurants with different cuisines, such as authentic Huaiyang cuisine dishes at Jiangnan Wok, an impressive international buffet spread at Café Xuan or a destination hot pot favourites and bar combination at JIN. The guests always have found enchantment at Shangri-La.