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指导员工的准备、服务工作。与厨房协调好当日或每月的特色菜及推荐菜。
及时完成酒店管理层所布置的所有工作。
记录并保存销售额,客人的投拆、解决办法及所涉及的人员和设备方面的细节。
确保有足够的用品,并申请所需采购的物品。
确保员工完成好临时性的工作。
参加每天的晨会和每月的交流会议,总结并讨论服务及工作的准备情况。
监督并指导餐厅员工的服务情况。
确保所有设备和家俱处于良好的工作状态。
确保餐厅的干净、整洁。
通过他/她所表现的态度,行为和优秀的沟通力来推广索菲特品牌的理念。
牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速。
确保所有在餐厅的信息传达是最新的。
尽快使新员工熟悉酒店,就酒店的规章制度对员工进行培训。
确保员工保持良好的仪容仪表。
向领导提出建议,以提高工作效率、增加销售额。
必要时,确保各个部门和提供服务部门保持沟通。
建立良好的人事关系,在工作中树立良好的工作形象,给酒店的客人、客户、部门经理及员工以专业化及热情服务的美好印象。
Briefs personnel on preparations, service and content of menu items. Coordinates with kitchen on daily or monthly specials and promotions.
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Performs all duties as assigned by management.
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
Ensure adequate of supplies, materials, and requisition for general supplies.
Ensure employees properly carry out side duties.
Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
Monitors and supervises service flow in the restaurant.
Ensure all fixtures and operating equipment is in good working condition.
Ensure good general appearance and maintenance of restaurant working areas.
Promotes the Pullman brand philosophy through his or her exemplary attitude, behavior and excellent communication skills.
Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned.
Makes sure that all the information available in the restaurant is well presented and up-to-date.
Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff.
Ensure grooming and general appearance of staff conforms to Hotel standards.
Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion.
Assures the interface between all hotel departments and service-providers if necessary.
Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
昆明索菲特大酒店位于中国云南省省会城市昆明,四季如春的气候及淳朴的自然人文环境让这座城市历来享有“春城”美誉。Sofitel Kunming is located in Kunming, capital city of Yunnan Province, P. R. China and known as the 'Spring City' with a pristine enviroment and pleasant, mild weather throughout the year.位于昆钢大厦(多功能物业建筑,包括写字楼、酒店及零售商店)的昆明索菲特大酒店共50层,拥有397间客房及套房、行政楼层、3个餐厅(Kwee Zeen国际餐厅、云轩中餐厅及澜餐厅)、2个酒吧(大堂吧及悦吧)、灵感会议(780平方米大宴会厅、380平米多功能厅及8个会议室)、So Spa水疗中心、So Fit健身中心及室内泳池。The hotel, housed in the 50 Floor KISC Edifice multiuse high-rise tower (Offices, Hotel and Retail) includes; 397 guest rooms and suites, Club Millesime, 3 restaurants (Kwee Zeen International Restaurant, Le Chinois Chinese Restaurant and LAN Restaurant), 2 bars (Lobby Bar and Voyage), Inspired Meeting™ (780m2 Ballroom, 380m2 Multi-function room, 8 meeting rooms), So Spa, So Fit and Indoor Swimming Pool.昆明索菲特大酒店公开招聘时,从未授权任何中介机构进行代招,所有职位均是酒店直接招聘,并且均是按照国家相关法律法规,并通过正规渠道进行招聘,不以任何形式向应聘者收取押金、体检费、证件等,请大家提高警惕。酒店指定招聘电话号码:0871-6863 8108(直线)/0871-6863 9888-7117,招聘邮箱:H8529-HR8@sofitel.com,招聘地址:云南省昆明市环城南路777号昆明索菲特大酒店-1层,欢迎广大应聘者来电或发邮件咨询,谢谢!职位申请者敬请携带一张一寸彩色证件照、身份证及相关资质证书进行面试。