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昆明索菲特大酒店| 招聘职位

    职位:水疗副经理Assistant SPA Manager(已停止招聘)

  • 职位性质:全职
  • 工作地区:云南省昆明市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:3年以上
  • 所 在 地:云南省 昆明市
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:熟练
  • 语言要求:英语(良好)
  • 国际联号工作经历:优先
  • 薪资待遇:5千-6千
  • 职位有效期:2019-05-06至2019-08-04

岗位职责/职位描述

进行培训理疗师需要培训所有水疗服务菜单上面的项目。

 

培训前台菜单上具有优势有先进技术的理疗,解答问题、培训零售产品,销售和零售方法。

 

培训基于理疗菜单中的技能和优势禁忌,为水疗理疗师和服务员培训零售和销售。

 

主动安排、监督,开展员工职位范围下的新的和正在进行的培训项目监督。

 

出席所有产品和治疗教育课程。

 

保持积极的客户关系,包括住店客人客人,和电话询问。

 

接收和回复客人的问题,所有的评论或投诉与自由裁量权和紧急事件。

 

专业和灵活的服务,尽量满足客人需求。

 

Conduct training for the therapists for all spa services in the Treatment menu.

 

Conduct training for the receptionist for advanced knowledge of the treatment menu and benefits, contra-indications, retail products, sales and retail techniques.

 

Conduct training on basic knowledge of treatment menu and benefits, contraindications, retail lines and sales for Spa therapists and attendants.

 

Proactively schedule, supervise and conduct employee new-hire and on-going training programs under the positions scope of supervision.

 

Attend all product and treatment education classes.

 

Maintain positive guest relations at all times, including in-house guests, day guests, and telephone inquiries.

 

Receive and respond to all guest concerns, comments or complaints with discretion and urgency

 

His services will be professional and predictable but flexible enough, when necessary, to adhere to the individual needs and wants of guests.