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1.保持友好,整洁的形象给客人留下愉悦的印象
Maintain a friendly, neat and pleasant image to guests.
2.问候所有抵店和离店的客人并保持微笑和目光接触
Greet all arriving and departing guests with a smile and eye-contact.
3.使所有礼宾部的大使保持良好的仪表、个人卫生和着装规范包括行李员,门童,司机
Maintain the grooming, personal hygiene and dress code of all Concierge Attendant including Bell Attendant, Door Attendant and Drivers.
4.监督礼宾部大使的日常工作情况-酒店门口问候客人、行李员帮助客人提行李、引领客人进房、日常的分送及交通安排工作
Monitor, that the Bell Attendant is engaged in their daily duties – greeting of guests at entrance, carrying baggage, rooming of guests, daily directory postings, transfer arrangements.
5.确保所有属于对客服务的文件、记录被准确的记录、维护和更新
Ensure all working files and records pertaining to guest services are accurately recorded, maintained and updated.
昆明索菲特大酒店位于中国云南省省会城市昆明,四季如春的气候及淳朴的自然人文环境让这座城市历来享有“春城”美誉。Sofitel Kunming is located in Kunming, capital city of Yunnan Province, P. R. China and known as the 'Spring City' with a pristine enviroment and pleasant, mild weather throughout the year.位于昆钢大厦(多功能物业建筑,包括写字楼、酒店及零售商店)的昆明索菲特大酒店共50层,拥有397间客房及套房、行政楼层、3个餐厅(Kwee Zeen国际餐厅、云轩中餐厅及澜餐厅)、2个酒吧(大堂吧及悦吧)、灵感会议(780平方米大宴会厅、380平米多功能厅及8个会议室)、So Spa水疗中心、So Fit健身中心及室内泳池。The hotel, housed in the 50 Floor KISC Edifice multiuse high-rise tower (Offices, Hotel and Retail) includes; 397 guest rooms and suites, Club Millesime, 3 restaurants (Kwee Zeen International Restaurant, Le Chinois Chinese Restaurant and LAN Restaurant), 2 bars (Lobby Bar and Voyage), Inspired Meeting™ (780m2 Ballroom, 380m2 Multi-function room, 8 meeting rooms), So Spa, So Fit and Indoor Swimming Pool.昆明索菲特大酒店公开招聘时,从未授权任何中介机构进行代招,所有职位均是酒店直接招聘,并且均是按照国家相关法律法规,并通过正规渠道进行招聘,不以任何形式向应聘者收取押金、体检费、证件等,请大家提高警惕。酒店指定招聘电话号码:0871-6863 8108(直线)/0871-6863 9888-7117,招聘邮箱:H8529-HR8@sofitel.com,招聘地址:云南省昆明市环城南路777号昆明索菲特大酒店-1层,欢迎广大应聘者来电或发邮件咨询,谢谢!职位申请者敬请携带一张一寸彩色证件照、身份证及相关资质证书进行面试。