招聘Reservation Agent预订文员_昆明索菲特大酒店招聘信息-最佳东方

【职位描述】
Reservation Agent
Primary Responsibilities主要职责
•The Reservations Sales Agent shall steer the incoming room bookings in accordance with the hotel’s service objectives and procedures so that RevPar is optimized.
•Assist guests and ensure their stays at Sofitel Kunming Hotel is comfortable and an experience to remember.
•Handles inquires and bookings in accordance with the department’s routine.
•Ensures that the hotel product knowledge and service been high understanding so that explain and sell hotel service and facilities.
•Records and processes in-coming reservations, Receive and confirm all guest room reservations.
•预订员使酒店的客房预订与酒店的服务目标及程序保持一致，来提高酒店的收益。
•协助客人，确保客人在昆明索菲特酒店入住期间的舒适并对饭店留下了美好印象。
•按照部门工作程序处理预订和咨询。
•确保对酒店产品知识和服务有着高度的理解以便向客人解释并且销售酒店服务和设施。
•记录所有新进的预订,接收并确认所有的房间预订。
Knowledge and Experience知识和经验
•Over one year relatives work experience.
•Proficiency in office software.
•English skills in writing and reading.
•一年以上相关从业经验。
•熟练使用办公软件。
•英文读写能力。

【任职要求】
See Job Discription 请查看职位描述

昆明索菲特大酒店位于中国云南省省会城市昆明，四季如春的气候及淳朴的自然人文环境让这座城市历来享有“春城”美誉。Sofitel Kunming is located in Kunming, capital city of Yunnan Province, P. R. China and known as the 'Spring City' with a pristine enviroment and pleasant, mild weather throughout the year.位于昆钢大厦（多功能物业建筑，包括写字楼、酒店及零售商店）的昆明索菲特大酒店共50层，拥有397间客房及套房、行政楼层、3个餐厅（Kwee Zeen国际餐厅、云轩中餐厅及澜餐厅）、2个酒吧（大堂吧及悦吧）、灵感会议（780平方米大宴会厅、380平米多功能厅及8个会议室）、So Spa水疗中心、So Fit健身中心及室内泳池。The hotel, housed in the 50 Floor KISC Edifice multiuse high-rise tower (Offices, Hotel and Retail) includes; 397 guest rooms and suites, Club Millesime, 3 restaurants (Kwee Zeen International Restaurant, Le Chinois Chinese Restaurant and LAN Restaurant), 2 bars (Lobby Bar and Voyage), Inspired Meeting™ (780m2 Ballroom, 380m2 Multi-function room, 8 meeting rooms), So Spa, So Fit and Indoor Swimming Pool.昆明索菲特大酒店公开招聘时，从未授权任何中介机构进行代招，所有职位均是酒店直接招聘，并且均是按照国家相关法律法规，并通过正规渠道进行招聘，不以任何形式向应聘者收取押金、体检费、证件等，请大家提高警惕。酒店指定招聘电话号码：0871-6863 8108（直线）/0871-6863 9888-7117，招聘邮箱：H8529-HR8@sofitel.com，招聘地址：云南省昆明市环城南路777号昆明索菲特大酒店-1层，欢迎广大应聘者来电或发邮件咨询，谢谢！职位申请者敬请携带一张一寸彩色证件照、身份证及相关资质证书进行面试。