• 雅高欢迎卡
• 学习发展
• 技能培训
• 职位晋升
• 带薪年假
• 五险一金
• 包吃包住
• 领导好
• 帅哥多
• 美女多

【职位描述】
INSPIRE-Front Office
Primary Responsibilities主要职责
•responsible and accountable, under the direction of the Front Office Manager for the efficient overall day to day operations of the hotel whilst on duty. They are to maintain the highest standard of guest service and satisfaction.
•Support FOM in the implementation of training programmers, evaluation and motivation of Ambassador in order to achieve sales objectives.
•Identify any ambassador development needs and communicate to FOM.
•Assist as required/requested with the solving of any guest complaints/upsets.
•Cross-training in various divisions of the Front Office division.
•在前厅部经理的指导下将每天的工作以最高的效率完成。保持最高标准的客户服务和客户满意度。
•协助前厅部经理执行部门大使对于销售程序及产品价值的培训以完成部门销售指标。
•向部门经理提出有助于协调有潜力的大使的职业和个人目标的发展的建议。
•协助处理客人的询问和投诉。
•需要到前厅部各部门轮岗学习。
Knowledge and Experience知识和经验
•Bachelor degree or above
•Graduation from Hotel Management, English related professional
•Good knowledge and familiar with all front desk area operation
•Familiar with Opera and Ving Card system
•全日制本科（含）以上学历
•酒店管理、英语相关专业
•熟悉前厅情况及运作
•熟悉OPERA 系统和钥匙卡系统

【任职要求】
See Job Discription 请查看职位描述

昆明索菲特大酒店位于中国云南省省会城市昆明，四季如春的气候及淳朴的自然人文环境让这座城市历来享有“春城”美誉。Sofitel Kunming is located in Kunming, capital city of Yunnan Province, P. R. China and known as the 'Spring City' with a pristine enviroment and pleasant, mild weather throughout the year.位于昆钢大厦（多功能物业建筑，包括写字楼、酒店及零售商店）的昆明索菲特大酒店共50层，拥有397间客房及套房、行政楼层、3个餐厅（Kwee Zeen国际餐厅、云轩中餐厅及澜餐厅）、2个酒吧（大堂吧及悦吧）、灵感会议（780平方米大宴会厅、380平米多功能厅及8个会议室）、So Spa水疗中心、So Fit健身中心及室内泳池。The hotel, housed in the 50 Floor KISC Edifice multiuse high-rise tower (Offices, Hotel and Retail) includes; 397 guest rooms and suites, Club Millesime, 3 restaurants (Kwee Zeen International Restaurant, Le Chinois Chinese Restaurant and LAN Restaurant), 2 bars (Lobby Bar and Voyage), Inspired Meeting™ (780m2 Ballroom, 380m2 Multi-function room, 8 meeting rooms), So Spa, So Fit and Indoor Swimming Pool.昆明索菲特大酒店公开招聘时，从未授权任何中介机构进行代招，所有职位均是酒店直接招聘，并且均是按照国家相关法律法规，并通过正规渠道进行招聘，不以任何形式向应聘者收取押金、体检费、证件等，请大家提高警惕。酒店指定招聘电话号码：0871-6863 8108（直线）/0871-6863 9888-7117，招聘邮箱：Demi.LV@sofitel.com，招聘地址：云南省昆明市环城南路777号昆明索菲特大酒店-1层，欢迎广大应聘者来电或发邮件咨询，谢谢！