• 雅高欢迎卡
• 学习发展
• 技能培训
• 职位晋升
• 带薪年假
• 五险一金
• 包吃包住
• 领导好
• 帅哥多
• 美女多

岗位职责 Job Responsibilities
1. 与其他部门经理协同，统筹应急人员调配工作。
Coordinates with other managers regarding emergency staffing.
2. 妥善保存宾客反馈、客诉处理方案、人员安排及设备相关记录，归档备查。
Maintains proper records of guest feedback, complaint solutions, personnel and equipment related matters in appropriate logbooks for reference.
3. 保障宴会所需食品、酒水维持标准安全库存，保障活动顺畅开展。
Maintains established par stock of food and beverages for smooth banquet operation.
4. 针对宴会现场运营、成本管控、收益提升，定期向管理层提出优化建议。
Make frequent suggestions to Management in reference to improvement of banquet operation, cost control and profitability.
5. 完成每周宴会厅巡检；检查宴会厅整体面貌、固定装置、家具及运营设备，按需发起维修申请。
Completes weekly banquet venue inspection; checks overall banquet venue appearance, fixtures, fittings and operating equipment, initiates maintenance request as necessary.
6. 协助统筹员工排班、考勤编制及人力管控，合理安排人手；根据活动需求、贵宾名单分配工作，动态调整人力，及时处置突发事件，并协同其他部门经理处理应急事项。
Assist in employee scheduling & manpower control, allocate work according to event requirements and VIP list. Adjust schedule to handle emergency incidents and coordinate with other department managers.
7. 记录宾客投诉、处理方案、人事及设备相关信息。
Maintains records of guest complaints, solutions, personnel and equipment matters.
8. 制定并监控物资库存水平，保障宴会业务平稳运营。
Maintains and sets average par stock quantity to ensure a smooth operation.
9. 协助统筹宴会活动落地执行，负责现场服务管控、成本管控，向管理层提交运营优化建议。
Assist in overall banquet on-site execution, cost control, and put forward operation improvement suggestions to management.
10. 每场宴会结束后组织复盘，评估活动效果，总结服务、场地及流程问题，持续优化宴会接待标准。
Conduct debrief after each banquet event, evaluate event performance, summarize issues of service, venue and workflow to continuously improve banquet service standards.
11. 把控宴会全流程现场接待，落实活动布置、现场服务、收尾工作，保障各类会议及宴会活动顺利落地。
Supervise the whole on-site banquet reception, including venue setup, on-site service and event closing to ensure smooth delivery of meetings and banquets.
12. 负责宴会团队管理，组织员工培训、服务督导，落实宴会服务标准，管控现场服务质量。
Manage banquet team, organize staff training and service supervision, implement banquet service standards and control on-site service quality.

任职要求 Job Qualifications
1. 至少3年国际五星级酒店宴会相关岗位工作经验。
Minimum 3 years’ experience in banquet related position in international five star hotels.
2. 具备宴会运营相关专业知识与实操经验。
Knowledge and Experience of banquet operation.
3. 优秀的组织统筹能力，可同时统筹多场会议及宴会活动。
Excellent organizational skills, capable of managing multiple meetings and banquet events simultaneously.
4. 优秀的口头及书面沟通能力，擅长跨部门协作。
Strong oral and written communication skills for cross-department collaboration.
5. 中专及以上学历，酒店管理相关专业优先。
Technical secondary school or above, hotel management major is preferred.
6. 熟悉会议、宴会全套现场流程：场地布置、餐前准备、现场接待、活动收尾。
Familiar with full on-site workflow of meetings and banquets: venue setup, pre-event preparation, on-site reception and event closing.
7. 优秀的组织管理能力，能带领团队完成会议宴会接待任务。
Excellent organizational and team management skills.

昆明索菲特大酒店位于中国云南省省会城市昆明，四季如春的气候及淳朴的自然人文环境让这座城市历来享有“春城”美誉。Sofitel Kunming is located in Kunming, capital city of Yunnan Province, P. R. China and known as the 'Spring City' with a pristine enviroment and pleasant, mild weather throughout the year.位于昆钢大厦（多功能物业建筑，包括写字楼、酒店及零售商店）的昆明索菲特大酒店共50层，拥有397间客房及套房、行政楼层、3个餐厅（Kwee Zeen国际餐厅、云轩中餐厅及澜餐厅）、2个酒吧（大堂吧及悦吧）、灵感会议（780平方米大宴会厅、380平米多功能厅及8个会议室）、So Spa水疗中心、So Fit健身中心及室内泳池。The hotel, housed in the 50 Floor KISC Edifice multiuse high-rise tower (Offices, Hotel and Retail) includes; 397 guest rooms and suites, Club Millesime, 3 restaurants (Kwee Zeen International Restaurant, Le Chinois Chinese Restaurant and LAN Restaurant), 2 bars (Lobby Bar and Voyage), Inspired Meeting™ (780m2 Ballroom, 380m2 Multi-function room, 8 meeting rooms), So Spa, So Fit and Indoor Swimming Pool.昆明索菲特大酒店公开招聘时，从未授权任何中介机构进行代招，所有职位均是酒店直接招聘，并且均是按照国家相关法律法规，并通过正规渠道进行招聘，不以任何形式向应聘者收取押金、体检费、证件等，请大家提高警惕。酒店指定招聘电话号码：0871-6863 8108（直线）/0871-6863 9888-7117，招聘邮箱：Demi.LV@sofitel.com，招聘地址：云南省昆明市环城南路777号昆明索菲特大酒店-1层，欢迎广大应聘者来电或发邮件咨询，谢谢！