1. Assist DOE in providing advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property.
2. Assist DOE to ensure the effective financial management of the maintenance department by setting maintenance budgets, capital works program’s and engineering plans and ensuring that performance against there are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.
3. Assist in control of Capital Projects, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.
4. Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.
5. Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.
6. Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.
7. Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.
8. Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfils all compliance requirements.
9. Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.
10. Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.
11. Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.
12. Contribute to a high standard of quality control within the hotel by actively participating in the hotel’s Quality Assurance Program.
13. Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.
14. Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.
15. Contribute to the effectiveness of management decision-making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments, when requested.
16. Assist DOE to create and implement all Marriott SOP’s for Engineering and Maintenance and ensure all department employees are fully trained and conversant with standards and procedures and try to minimize complaints as much as possible.
17. Perform any other duties assigned by DOE.
18. Be aware of duty of care and adhere to occupational health and safety legislation, policies and procedures.
19. Adhere to the hotel’s security and emergency policies and procedures.
20. Be familiar with property safety, current first aid and fire emergency procedures.
21. Adhere to hotel cleaning and maintenance programs.
22. Ensure maintain a high level of cleanliness in the work area.
23. Maintain personal presentation to hotel and Marriott International & Sheraton Kaifeng Hotel Standards.
24. Apply Marriott International Harassment and Professional Conduct.
25. Abide by the Marriott International & Sheraton Kaifeng Hotel Ethical Conduct and Business Conduct Guide.
26. Abide by the Marriott International & Sheraton Kaifeng Hotel Associates Handbook.
27. Abide by both the hotel and Marriott International & Sheraton Kaifeng Hotel policies and procedures.
28. Carry out other tasks as directed by your supervisors.
Human Resource Responsibilities
Works within the company’s Human Resource Framework to ensure the departmental performance of staff is productive. Duties include:
29. Planning for future staffing needs
30. Recruiting in line with company guidelines
31. Preparing detailed induction programs for new staff
32. Maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
33. Ensuring training needs analysis of Engineering staff is carried out and training programs are designed and implemented to meet needs
34. Conducting probation and formal performance appraisal in line with company guidelines
35. Maintaining up to date staff records and approves leave requests etc Coaching, counseling and disciplining staff, providing constructive feedback to enhance performance
36. Regularly communicating with staff to maintains good relations
37. Produces an efficient work schedule
1. 协助工程总监向高级管理层提出关于维修支持、环境控制及酒店运营效率等全方位的意见。
2. 协助工程总监确保对维修部门有效的财务管理,通过设定维修预算、资本工作方案及工程计划并按其对实际履行情况进行定期检查、审查的方式进行。负责维修总成本控制、本部门成本预算的准备及实行并提交给管理层。
3. 协助资本控制及与管理层的沟通,确保资金按公司指示及策略有效分配预算。
4. 计划、实施并管理能源管理方案,通过建立降低能耗目标、维修保养记录及根据能耗目标汇报节能表现的方式进行。
5. 确保员工具有酒店节能管理的意识,通过进行节能定期教育、培训方案及对设备运行方面更加节能高效方式的运用实现。
6. 通过确保对酒店大楼环境控制及能耗系统的有效管理为酒店的盈利做出贡献。评估、控制并记录能源消耗,实施并升级节能系统。
7. 确保在任何有技术服务需求,只要有可能,都应迅速反应以达到客人满意标准的要求。确保客人的安全及舒适,任何服务需求都应以礼貌、迅速的方式予以处理。
8. 通过定期审查相关政策及安全操作程序确保遵循所有法律法规及消防要求。确保有关部门要求的任何测试及检查如期按照要求进行,且与检查相关的各种记录及文件保存完好/或按要求提供。确保酒店符合所有要求。
9. 通过挑选、培训并培养有能动性、资历良好的员工组成的维保小组确保在技术上胜任维保工作,承担部门内样品的定期研究,评估员工作表现及工作量。
10. 通过与建筑师、内装设计师及管理层的沟通联系完成工程方面的升级改造工作以保持酒店实物资产的状态。
11. 通过实施贯彻预防性维修保养计划确保所有机电系统及设备有效运转。通过对酒店进行连续性检查而密切监督实物资产及设备的状态。确保预防性维修保养时间表正常运转并定期升级。
12. 积极参与酒店‘质保体系’使酒店内部质量控制保持在高标准基础之上。
13. 确保外包合同提供的所有服务质优价平。确保所有工作按照合同、契约、合约及质保书等履行。
14. 确保无论是酒店员工或是外包人员完成的所有工作质量都达到良好的工程方面之标准。
15. 在需要时,代表工程部出席管理层会议及员工会议,并确保与其它部门经理保持经常性的沟通以达为管理层提供有效的决策性意见。
16. 协助工程总监建立SOP,做好图纸资料管理,准备培训资料并组织培训,使所有员工理解有关制度及程序,尽可能减少投诉。
17. 执行工程总监分派的其他任务。
18. 执行工作区域健康及安全法规、政策及执行程序。
19. 执行酒店安全和紧急情况政策及执行程序。
20. 熟悉酒店安全、急救和消防紧急情况政策及执行程序。
21. 执行酒店清洁及保养程序。
22. 保持所在工作区域的高度清洁。
23. 根据开封大宏喜来登及酒店标准保持个人仪表。
24. 遵循万豪国际集团无骚扰政策及职业规范。
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开封大宏喜来登酒店是开封 建设的首个国际标准五星级 高端酒店项目,开业后将由 世界顶级酒店管理公司万豪 集团全权管理,把将近90年 的酒店管理经验和对全球高 端居住的深入考究带入开封 这座城市。开封大宏喜来登酒店其主楼为168米超高层建筑,是开封第一 高楼。酒店共计拥有:235间/套客房7间会议室1100平米的大型无柱宴会厅,是每一个商务人士与公司机构 办理商务事宜、举办会议、婚礼和各种规模活动的优质之选。全日餐厅、中餐厅、大堂吧、行政酒廊、健身房、泳池等配 套设施一应俱全,让使用感和居住体验更加体贴舒适。