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重庆富力凯悦酒店

    职位:洗衣房服务员Laundry Attendant

  • 职位性质:全职
  • 工作地区:重庆市
  • 招聘人数:2人
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:2千-3千
  • 职位有效期:2020-09-17至2020-11-16

岗位职责/职位描述

Operational

营运

  • Loads linen into washer and adds specified amount of detergent, soap, or other cleaning agent.

    将布草放入洗衣机并加入规定数量的洗涤液、皂液或其它清洗剂。

  • Operates machine that automatically washes and rinses linen.

    操作自动水洗及漂洗布草的机器。

  • Lifts clean, wet linen from washer and places them successively into wringers and dryers for measured time cycles.

    从洗衣机中取出洗净的湿布草并将其依次放入绞干及烘干机,并调好时间。

  • Sorts dried linen according to identification numbers or type.

    根据辨认号和类别分拣干布草。

  • Folds and places items in appropriate storage bin.

    折叠并将干布草放入规定的盛放箱。

  • Sorts and counts linen to verify quantities on laundry list.

    分拣并根据洗衣单上的数量核对布草数。

  • Soaks contaminated linen in neutraliser solution in order to precondition linen for washing.

     将脏污的布草放入中性溶液中浸泡,以为水洗做好预处理。

  • Mixes chemicals and bleaches according to formula.

    根据配方混合药液和漂白剂。

  • Spots stains on garments with specific chemicals prior to laundering/ dry cleaning.

    在进行水洗/干洗前,用专门的清洁剂去除衣物上的污渍。

  • Operates dry-cleaning machine by setting automatic controls.

    通过设定自动控制,操作干洗机。

  • Finishes clean garments by pressing, steaming, folding and bagging.

    通过熨平、蒸熨、折叠和包装完成对衣物的清洗程序。

  • Delivers clean garments to guest rooms.

    将干净的衣物送至客房。

  • Washing, drying, pressing, and folding of hotel linen and uniforms.

    水洗、烘干、熨平和折叠酒店的布草和制服。

  • Sorting and sending of dry cleaning to outside contractor.

    分拣并把要干洗的布草送到外面的联系人。

  • Examines laundered items to ensure cleanliness & serviceability.

    检查洗涤的物品,以确保其干净及可用性。

  • Sends torn linen to seamstress for repair.

    将破损布草送到缝衣间修补。

  • Stores laundered linen on shelves & hangs uniforms, after verifying numbers.

    核准了所洗布草的数目后,将其存放在架格上及制服架上。

  • Issues linen and supplies.

    发放布草及用品。

  • Records daily production of linen & uniform.

    记录每日的布草和制服。

  • Use and control hotel key according to hotel policy and Housekeeping principle.

    根据酒店的政策和客房部的规定使用和控制万能钥匙。

  • Reports complaints or problems to Team Leaders/ Assistant Manager if no immediate solution can be found.

    如果不能马上找到解决办法,则将客人的投诉或问题报告给领班/副理。

  • Ensures a high level of product knowledge of hotel.

    确保高水平的酒店产品知识。

  • Ensures a high level of customer service is consistently maintained.

    确保持续提供高水平的对客服务。

  • Ensures the Team Leader/ Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.

    确保将任何来自客人或其它部门的反馈及时并准确地沟通给副理/领班。

  • Complies with the Hotel’s Policies & Procedures relating to Housekeeping.

    遵守酒店关于客房部的政策和程序。

  • Complies with all systems and procedures as laid down by Rooms Division.

    遵守房务部的系统和程序。

  • Performs routine duties in ensuring the linen and uniforms meet Hyatt brand standards.

    在日常工作中,确保布草和制服达到凯悦的品牌标准。

     

     

General

总则

  • Provides courteous and professional service at all times.

    始终提供礼貌且专业的服务。

  • Attends departmental training sessions as scheduled to improve skills and knowledge.

    根据安排参加酒店的培训课程,以提高技能和知识。

  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

    礼貌且高效地处理客人及员工的要求,遇到投诉或问题,如不能马上找到解决办法,要向上级汇报。

  • Strictly adheres to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

    严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。

  • Ensures high standards of personal presentation & grooming.

    确保高标准的个人形象和仪表。

  • Maintains positive guest and colleague interactions with good working relationships.

    与客人和同事保持基于良好工作关系的接触。

  • Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

    根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。

  • (增加: Be flexible and adapt to rotate within the different sub departments of the Rooms Division or any other Department.

    灵活并接受在房务部内的部门及其它部门的轮换工作。)